The number of issues I’m having with the system itself apart from my phone lead me to believe it’s a software issue.
I travel for a living and am in out of various makes and models of rental cars all the time.
I can plug my iPhone into any given rental car and the CarPlay just works. Maybe the systems aren’t always as fancy (but sometimes they are), but never the less.
This is not an isolated incident, even if it’s 4%, 4% of the number of vehicles produced is a TON of vehicles. We’re talking thousands of vehicles. Not to mention all the people who aren’t reporting or boomers who probably can’t work the system and/or don’t care.
Uconnect 5 should not have been released on the general public. It was not ready. Period.