What's new
By:
Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

2022 Uconnect 5 12.0 Glitches

hdrams.com

Oct 2, 2022 TSB 08-155-21 for Uconnect 5 Nav - 12” / 8.4”

(More info to follow. Just wanted to get this out there quickly) OVERVIEW: This bulletin involves inspecting the software level and updating the software if needed. The software will be updated from S21.8 to S21B.5. MODELS: 2022 (DJ) RAM 2500 Pickup 2022 (D2) RAM 3500 Pickup 2022 (DD) RAM 3500...
hdrams.com hdrams.com
 
I am in the same boat. Dealer did the update before i picked up the truck and still super glitchy. Screen locks up all the time, goes black, loses the short cut icons at the bottom, and loses the touch capability. All the above happen routinely but you never know which its going to be. Goes off into the weeds and then 10-15 seconds later it snaps back and is ok for a period of time.
 
obhitn3 said:
I am in the same boat. Dealer did the update before i picked up the truck and still super glitchy. Screen locks up all the time, goes black, loses the short cut icons at the bottom, and loses the touch capability. All the above happen routinely but you never know which its going to be. Goes off into the weeds and then 10-15 seconds later it snaps back and is ok for a period of time.
Click to expand...
Dang man I hope mine gets fixed. What are they going to do now?
 
obhitn3 said:
Not sure, but hope they come out with another fix soon. Short trips seem to be ok, but longer trips are a PIA.
Click to expand...
I hope so too man I’ll get to drive mine tomorrow more and see but I’m still missing the shortcuts at the top of the screen that show the time and comfort controls. Steering wheel heater and what I’ve got my ac set on.
 
dillonybarbo said:
I hope so too man I’ll get to drive mine tomorrow more and see but I’m still missing the shortcuts at the top of the screen that show the time and comfort controls. Steering wheel heater and what I’ve got my ac set on.
Click to expand...
That would drive me nuts. At least when mine is working, it works. But missed a turn the other day cause carplay was locked up lol. I also get weird chime alerts once and a while out of nowhere. One sounds like the BSM alert when it goes off with the blinker on, and the other one is a higher pitched one that I heard today.
 
I have the same problem very glitchy and goes dark whenever it feels like it, the screen is different every time you turn the truck on its like it decides what it wants you to look at that day. The uconnect 4 in my '19 was night and day a better system
 
I've had my 2500 for a week and a half and I've noticed the same issue a couple of times. I've gone to settings and hit reset radio. The unit goes off, comes back on with the Ram symbol and seems to work for awhile. I haven't been able to discern a pattern for when it happens. If I do, I will return and share my findings.
 
shauste said:
I've had my 2500 for a week and a half and I've noticed the same issue a couple of times. I've gone to settings and hit reset radio. The unit goes off, comes back on with the Ram symbol and seems to work for awhile. I haven't been able to discern a pattern for when it happens. If I do, I will return and share my findings.
Click to expand...
Pay attention to short trips, mine seems to freeze up after driving a short distance shutting truck off and restarting after a few minutes. It seems it happens most during those type of trips. I talked to the dealer and they won't do anything unless its malfunctioning in their possession which is ridiculous since I have video of it not working. They claim it's a Chrysler rule not theirs.
 
EJP said:
Pay attention to short trips, mine seems to freeze up after driving a short distance shutting truck off and restarting after a few minutes. It seems it happens most during those type of trips. I talked to the dealer and they won't do anything unless its malfunctioning in their possession which is ridiculous since I have video of it not working. They claim it's a Chrysler rule not theirs.
Click to expand...
Indeed, I have noticed it on short trips as I haven't been far in the truck yet. It doesn't happen every time, however. I've had the screen go completely black and freeze up on a normal screen. Very odd behavior to say the least.
 
EJP said:
I have the same problem very glitchy and goes dark whenever it feels like it, the screen is different every time you turn the truck on its like it decides what it wants you to look at that day. The uconnect 4 in my '19 was night and day a better system
Click to expand...
I also have the same issues and I also agree that Uconnect 4 in my 2020 Rebel was a better system. Even the cameras were more crystal clear.
 
EJP said:
Pay attention to short trips, mine seems to freeze up after driving a short distance shutting truck off and restarting after a few minutes. It seems it happens most during those type of trips. I talked to the dealer and they won't do anything unless its malfunctioning in their possession which is ridiculous since I have video of it not working. They claim it's a Chrysler rule not theirs.
Click to expand...
Interesting they say Chryslers rule as Chrysler has been only a model line since 14 and had no authority
 
H3LZSN1P3R said:
Interesting they say Chryslers rule as Chrysler has been only a model line since 14 and had no authority
Click to expand...
For decades Chrysler was the parent company and their upscale brand of vehicle for all Dodge brands and people will still use that terminology, it's no different then people still calling Ram trucks Dodge trucks. Th name Chrysler has been around almost (if not longer) than the Dodge name.
 
Hibiki54 said:
I also have the same issues and I also agree that Uconnect 4 in my 2020 Rebel was a better system. Even the cameras were more crystal clear.
Click to expand...
Agreed the cameras in the '22 are far less quality than the previous gen
 
EJP said:
Agreed the cameras in the '22 are far less quality than the previous gen
Click to expand...


Unfortunately I'd be willing to bet thats not a display issue, but a lower resolution camera issue. Probably couldn't source enough of the older cameras and instead of going the Ford/GM route and letting trucks site for months, they got the next best thing, which unfortunately is a poor quality part.


That said, if someone doesnt mind sending their VIN, i'll pull up part numbers and see if there's a difference in the system between my 21 model and the 22s
 
EJP said:
Agreed the cameras in the '22 are far less quality than the previous gen
Click to expand...

StormTrooper3500 said:
Unfortunately I'd be willing to bet thats not a display issue, but a lower resolution camera issue. Probably couldn't source enough of the older cameras and instead of going the Ford/GM route and letting trucks site for months, they got the next best thing, which unfortunately is a poor quality part.


That said, if someone doesnt mind sending their VIN, i'll pull up part numbers and see if there's a difference in the system between my 21 model and the 22s
Click to expand...
Cameras on the ‘22s are 68417514AA. Same since 2019. Same display screen, too.
 
My truck was delivered today and I already had the Uconnect lock up once and had to reset it. The app is completely buggy too and rarely works like it should. Hoping they have some sort of update that actually fixes the bugs soon because it is pretty damn annoying to have issues on day one with an $81k truck...
 
You must log in or register to reply here.
Back
Top