Ram Heavy Duty Forum

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  1. RamCares

    Safety Recall 13A: Grid Heater Relay

    Hello everyone, We wanted to come on here to remind you of a recall that was launched previously in an effort to increase the completion rate. Some 2021-2023 Ram 2500/3500/4500/5500s may be affected. The recall number is 13A. Your vehicle can experience an engine compartment fire originating...
  2. RamCares

    Safety Recall ZA3: Transmission Dipstick

    Hello everyone, We wanted to come on here to remind you of a recall that was launched previously in an effort to increase the completion rate. Some 2020-2023 Ram 2500s and 2020-2022 Ram 3500s may be affected. The recall number is ZA3. The transmission on your vehicle may experience a buildup of...
  3. RamCares

    Safety Recall ZA3 - Transmission Dipstick ** UPDATED INFO IN 1ST POST **

    Hello everyone, We wanted to come on here to remind you of a recall that was launched previously in an effort to increase the completion rate. Some 2020-2023 Ram 2500s and 2020-2022 Ram 3500s may be affected. The recall number is ZA3. The transmission on your vehicle may experience a buildup...
  4. RamCares

    Key Left Vehicle Feature (Three Horn Chirp)

    Hey everyone, We'd love to get your opinion on how you feel about the Key Left Vehicle Feature otherwise known as the Three Horn Chirp, or the horn that sounds when you've left your Key Fob inside of your truck or when your truck is left running without the Key Fob inside.
  5. RamCares

    Aisin Transmission Concerns

    Hey everyone, If you're experiencing any issues with your Aisin on your 2022, we wanted to post out this TSB that may assist your dealer in diagnosing and repairing your vehicle. If you need any help with your vehicle at the dealership, please reach out to us! We're available via direct...
  6. RamCares

    Black Ram App vs. White Ram ToolBox App

    Hello Ram Brand enthusiasts, We've noticed some confusion surrounding the Ram apps that are available to all of you. To provide some clarification, please see the information below. Black RAM App- This will work for Ram Connect customers who have MY 2022+ Uconnect 5 models. Light Duty (DT)...
  7. RamCares

    Safety Recall W67

    Hello everyone! Just a reminder, there is a recall on certain 2020 Ram 1500 (DT) and Ram 2500 (DJ) trucks for the front seat belt retractor. The recall number is W67/20V-580. The front seat belt retractor on these vehicles may have been built with an improperly formed wave disc which has...
  8. RamCares

    Uconnect 5 FOTA - S21D.5 Release Date 12/22/21

    Good morning to our Ram Brand enthusiasts, Our teams have heard your concerns and will be posting out periodically in an effort to provide you with new update releases and ask for feedback on how to better serve all of you. We appreciate your patience and feedback throughout the experience...
  9. RamCares

    Mobile Office? Let's Hear Your Thoughts!

    Hello All! We are finding more and more people are using their trucks to get their work done - especially recently as it seems like people are working from pretty much everywhere. Select all that apply and feel free to elaborate in the comments! Also, feel free to send in your photos of your...
  10. RamCares

    Uconnect 5 Soft Reset/Reboot and Factory Reset Instructions

    Hello to our Ram Brand enthusiasts-- We've been noticing some conversations surrounding potential resets/reboot options for your Uconnect 5 systems and we wanted to make these instructions easily accessible to all of you. While we'll continue to provide these instructions as needed on the...
  11. RamCares

    Uconnect Experience Feedback

    Ram Nation: We are always striving to improve your ownership experience. Today, we are interested in hearing about your comfort level with the Uconnect system & connected services in your Ram truck. Please take our quick poll (approx. 30 sec.) and leave any additional comments below. Useful...
  12. RamCares

    Recalls W24 and W54

    Hello everyone! There are two recalls for Mopar bed steps for some heavy duty Rams: W24/NHTSA 20V-207: 2019-2020 Ram 2500 W54/NHTSA 20V-207: 2019-2020 Ram 3500 The bed step may fail in certain angular or side-load loading conditions. If a sufficient side-load is applied to the bed step, its...
  13. RamCares

    Shining a Spotlight on Essential Workers #WorkForHome

    As Ram truck owners, you know better than anyone that your truck is one of the toughest vehicles on the road. While many of us are remaining inside, we have a strong feeling that a lot of our Ram family members are still out there using their trucks to provide support to those at the front...
  14. RamCares

    Preferred Method of Communication

    Hey Ram brand enthusiasts!
  15. RamCares

    Hello from RamCares

    Hi Everyone, We would like to introduce ourselves and explain to you all what we do and how we operate within FCA. As Ram Social Care Specialists, we are a part of the Customer Care Team and we work in tandem with our dealerships and internal teams to assist you with your concerns or questions...
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