Here is the issue, it would take 450 people a year to do the 180,000 rucks that DON'T have metal shavings - IF they worked full time on just this issue. Add to that 300 people to do the 60k that will have shavings. IF that was all they had to do. This is a monumental work task that they are NOT equipped to handle. The dealers are getting flooded with requests. then you add to that the PCM issues, the addition of parts that they didn't account for and you have a cluster ____.
I think that my dealer is doing the best he can with the cards dealt - even if my truck just got pushed out another week, due to parts and scheduling. He added help to the diesel tech to do the things that don't require a diesel guy, the tank, the lines, and other stuff.
The group that allowed this to happen, at Cummins and Dodge - SHOULD BE FIRED! Bosch should be footing the bill for this!
Cummins could also be involved with the repairs, especially the units that just need pump exchanged.
Just my $0.02
I will no longer trust Dodge\Cummins NAME without doing some homework - this is my second truck. FIRST one 18 years - Little trouble -- 2nd one 3 months of 12 in the shop, not fixed yet.