Mine went back in again on Thursday and they're also looking at the EGR valve. They gave me a loaner so I'm guessing it's gonna be awhile. One of the salesmen offered me 3K over what I paid but then what do I get. All the brands have issues.
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RamCares Cp4 service solution updates - (Y78) CP4 recall issued by FCA - 2020 Parts Available May 10
- Thread starter Bocephus
- Start date
How can they hold on to it for that long? I would have gotten a lawyer after the second week.
What state are you in? My state it seems that is more difficult than it should be, I checked with a good one already.
There is no reason whatsoever it should take a dealer this long on any type of failure. sorry to hear you have to be dealing with such nonsense.
the.tru.albertan
Member
Hey all, just an update.
My 2020 2500 has been running good all summer for me. However, I am still on the wait list to get the HPFP recall done. Going on 3 months waiting. (Red Deer, Alberta region)
Hope everyone is having a great summer!
My 2020 2500 has been running good all summer for me. However, I am still on the wait list to get the HPFP recall done. Going on 3 months waiting. (Red Deer, Alberta region)
Hope everyone is having a great summer!
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Xflight
Thanks, have you read my issues from previous posts? What makes it troublesome is no CEL and it runs great when in the service bay, then misses like crap sometimes on the road. This was the first codes, with no CEL.
Thanks, have you read my issues from previous posts? What makes it troublesome is no CEL and it runs great when in the service bay, then misses like crap sometimes on the road. This was the first codes, with no CEL.
Great White North Eh
Squish Cat - And So
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Soo ……they don’t have any in the wear house there? I’m shocked! I haven’t even talked to my dealer in Barrhead about it for many months. It never rains to give me a break from farming to get anything else done.
20Limited3500
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@blbrown any luck yet?
Steevo
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My 2020 Ram 3500 is now in the dealerships service dept. for the HPFP Recall pump replacement. Went in yesterday morning and they still have it as of tonight. It took almost exactly 3 months from the "Fuel System Inspection" appointment (May 31, 2022) to them getting my pump kit and scheduling me in for the work. Fingers crossed I'll get it back tomorrow, all done and ready to roll. Will be nice not to have to add fuel lube additive every fill-up as insurance against an exploding HPFP.
Update: 8/31/22 - Crickets . . . No word from dealership. They have had truck 3 full days now for a scheduled fuel pump replacement. Hauled lumber in my wife's Subaru Outback today . . .
Update: 8/31/22 - Crickets . . . No word from dealership. They have had truck 3 full days now for a scheduled fuel pump replacement. Hauled lumber in my wife's Subaru Outback today . . .
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steve49
Well-Known Member
I pm'd RamCares to check the status of the 2019 pump fix that is supposed to come out in September, and got a response back today.
Today at 12:51 PM
Hi steve49,
Unfortunately, the fix for 2019 models has been pushed back to early 2023. We apologize for any inconvenience this may cause. As for the part kit, we'd recommend discussing with your dealer on the specifics for this situation as they're in the best position to address this inquiry.
Sarah
Ram Cares
It definitely is frustrating and Ram owners aren't the only ones effected, Ford, GM, Chevy are being affected with recalls and parts shortages! A couple of friends with Chevy dually's have had their truck in the shop for one thing or another, with the one currently being over thirty days waiting on parts.
Today at 12:51 PM
Hi steve49,
Unfortunately, the fix for 2019 models has been pushed back to early 2023. We apologize for any inconvenience this may cause. As for the part kit, we'd recommend discussing with your dealer on the specifics for this situation as they're in the best position to address this inquiry.
Sarah
Ram Cares
It definitely is frustrating and Ram owners aren't the only ones effected, Ford, GM, Chevy are being affected with recalls and parts shortages! A couple of friends with Chevy dually's have had their truck in the shop for one thing or another, with the one currently being over thirty days waiting on parts.
RTillery
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That is weird, the delay on the 2019s? I got mine in late July and they had it back to me the next day. About a thousand miles on it so far and no issues. Seems to be running fine and definitely idles a little quieter. Mileage and power seem about the same. It was about due for a regen when I took it in, and it did so shortly after picking it up. The DPF gauge seems to move around more, up and down, but I haven't seen a regen since that first one.
H3LZSN1P3R
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Well thats upsetting…
steve49
Well-Known Member
The problem for the 19"s seems to have to do with previous campaigns/recalls being done prior to the Y78 pump recall coming out. If the 19 truck hasn't had any of the recalls listed below done the Y78 can be performed, if any have been done then theY78 can't be done yet. My truck had the VB6 and W03 done so put on hold! I had posted a similar FCA document as below in an earlier post but had more information to it but stated the same thing.
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Well I got mine back today (1 week) and the problem with the "low boost pressure" code was a technician error with the initial pump install. The guy that did it wasn't their lead diesel mechanic and it was the dealerships first pump recall. Consequently he left a bolt out and forgot to tighten another resulting in a vacuum leak under high demand. Unfortunately the problem wasn't noticeable on prior trips to the dealership. What can you say as we all make mistakes. Hopefully my problem is fixed.
H3LZSN1P3R
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Man thats frustrating how he left a bolt out he would have had it sitting out there somewhere…. Not tightening a bolt i can understand but having an extra bolt after is no bueno
I guess the left out bolt was due to a bracket that mounts in a different location so when he moved the bracket, he should have plugged the old hole.