Hood Vibrating at highway speeds

[Ruffone]

Here’s a link to the TSB

Hood Vibrates, Shakes or Flutters While Driving at Highway Speeds.pdf

Shared with Dropbox

www.dropbox.com

Flan, that’s actually a different TSB than the one I had. This one calls out using the same urethane used to install windshields, the TSB I had actually calls out using body bonding adhesive, not urethane. I’ll see if I can find the one I had.

 

[MrMopar]

I have experienced the same issue on my 2019 Ram 2500. I thought maybe I was hallucinating at first. Its kinda frightening to see the hood flexing at freeway speeds. Glad I found this thread.

I sent a PM to @RamCares like they suggested and look forward to an official resolution for all HD Ram owners soon.

I tried to contact then on the 20th...No Response....

 

[JustinHEMI]

@RamCares

Let's go, get me a fix.

 

[elephantrider]

@RamCares

Let's go, get all of us a fix.

ftfy

 

[RamCares]

@RamCares

Let's go, get me a fix.

Hi JustinHEMI,
Please send us a private message we would like to document your concerns.
Laura
Ram Cares

 

[MrMopar]

Hi JustinHEMI,
Please send us a private message we would like to document your concerns.
Laura
Ram Cares

We need more than documentation...We Need A Cure...!

 

[RamCares]

We need more than documentation...We Need A Cure...!

Hello MrMopar,
As the social engagement team, we work directly with engineering and brand teams to report developing vehicle concerns in order to pursue further research. Our team documents your concerns internally in order to reach back out to you when a resolution has been surfaced.
Laura
Ram Cares

 

[g33k247]

I tried to contact then on the 20th...No Response....

I sent them a message on the 25th and had a response in my email on the 28th...

 

[Karl]

Bought my new ram 2500 tradesman and had to pull off the highway on the way home from dealership because I thought the hood wasn't closed properly due to all the fluttering at the rear hinge area. I've never seen this on a vehicle and I've owned many.

 

[Ruffone]

Bought my new ram 2500 tradesman and had to pull off the highway on the way home from dealership because I thought the hood wasn't closed properly due to all the fluttering at the rear hinge area. I've never seen this on a vehicle and I've owned many.

Ford and several other manufacturers have had the same issue with their big aluminum hoods, it’s not just a Ram or truck issue. Look it up for yourself on google, you’ll find lots of people posting they are / were having the same issue.

 

[Karl]

I'm not concerned with quality issues of ford or chevy , only what ram sold me. If I Bought a ford I would be on the ford forum right now.

 

[Ruffone]

I'm not concerned with quality issues of ford or chevy , only what ram sold me. If I Bought a ford I would be on the ford forum right now.

Relax my friend, I was just merely letting you know others are having the same issue. And if you would have read the entire thread you would have seen that there is a fix for this issue.

 

[Karl]

Thankyou, I am aware of the fix. Just want ram to be aware of the fact that we are all concerned about this.

 

[MrMopar]

Bought my new ram 2500 tradesman and had to pull off the highway on the way home from dealership because I thought the hood wasn't closed properly due to all the fluttering at the rear hinge area. I've never seen this on a vehicle and I've owned many.

File a Case with FCA....There should be a RECALL.
My .02

 

[RamCares]

Bought my new ram 2500 tradesman and had to pull off the highway on the way home from dealership because I thought the hood wasn't closed properly due to all the fluttering at the rear hinge area. I've never seen this on a vehicle and I've owned many.

Hi Karl,

I sincerely regret to hear of the trouble you are experiencing. If it would be of interest, please follow up with me via private message on this. I would be more than happy to connect you with a case specialist who can provide you with an additional layer of support as you address this with your dealer.

Mark
RamCares

 

[DeVoTee]

Hi Karl,

I sincerely regret to hear of the trouble you are experiencing. If it would be of interest, please follow up with me via private message on this. I would be more than happy to connect you with a case specialist who can provide you with an additional layer of support as you address this with your dealer.

Mark
RamCares

What additional support with dealer.. I've contacted RamCares they acknowledged my concern.... and POOF...... nothing crickets!

Is there support with Dealer.... IS there a Dealer fix?

 

[The HOFF]

I'm glad to report that my new 3500 doesn't exhibit this. I was worried about this and a few other reports I see here. Luckily this one isn't one I have. In fact, only 84 miles for sure, but, so far it's absolutely perfect. I couldn't be happier with the truck or the dealer.

My 2019 2500 also had it but now my new 3500 I’ve had since 10/22 does not have this. Snug tight!!


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[RamCares]

What additional support with dealer.. I've contacted RamCares they acknowledged my concern.... and POOF...... nothing crickets!

Is there support with Dealer.... IS there a Dealer fix?

Hi DeVoTee,

Recently there was a STAR case released that appears to address concerns similar to the symptom that you are having with your vehicle. To ensure this STAR case applies, we would like to get you back into the dealer to have a qualified technician review the details of the case and specifics of your vehicle. Once reviewed, the technician can then perform the repair procedure that best matches the symptoms and diagnosis of your vehicle. For reference, the STAR case number you can provide to your dealer is S1923000050.

Mark
RamCares

 

[Jj517]

I just noticed on a long trip through the desert it looks like the hood is going to pop open

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[KB RAM]

Had dealer perform TSB for 1500 hood on my 2500 and it did not work. Hood still vibrates at highway speed. I'm not accepting and am going to go a different route. Thanks for tall the feedback.