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2023 HD Crowdsourced Order Tracking & Waiting Room

AR2500

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Glad to see my truck transitioned from D1 to E status on Friday the 27th (ordered Oct. 7th). tracker shows E status, dealer confirmed it's in JB status. This is likely due to the spray-in bed liner and tonneau cover. Does anyone know who & where the upfitter is located and the general time required to install these two options? Thanks-
I went to E status on 1/24. I had the dealer send me the POC which shows JB status as suspected (Power running boards spray bed liner and bed step). My 22 order was only a short time in JB but was almost 4 months before it shipped. Hoping for a speedier ship this time.
 

Drew M

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Soooo I just got an email from RAM that my truck was built I got the window sticker almost a week ago not sure why current estimate for delivery in tracker is March 24 what should I expect?
Congratulations and welcome to the new version of "Where's Waldo". For me, I have monitored the Ram Tracker (ramtruck.com) and the Ram 2023 HD Order Tracking - Google Sheets here on the Forum. The Ram Tracker lags at times. Once built and awaiting shipping, Granger had given me about a six week window. When my truck shipped, my EDD went bounced from 2/23, 2/15, 2/6, 2/15, 2/1. As you can see, it becomes very fluid, and there is not set pattern. I can only assume that the "system" is under promising and trying to over deliver. Perhaps they learned from the 2022 issues. Maybe.
I would email your dealer, and ask for an update. They should send you a copy of the shipping info. I also think the term "Estimated Delivery" is delivery to the next step, and not to us the customer. If you are built, start looking at the different Build Codes. These will help explain the process and progress. Note, once you are on the train and it arrives at it's last stop and unloaded from the train, you have entered the dark hole or AWOL. Delays from here to you dealer are usually due to Transport Truck/Driver availability.
Sorry for the length of this, but this is what I have experienced so far. FWIW I went from KZM to KZX in about 18 days. Now I'm just waiting for the call/email from the Granger.
I hope I have answered your question, if not let me know.
 

Yankst28

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Hoping there is a glitch in the tracker today…. Ordered was placed in December but not it shows order processed in august. And my truck has been in production for 4 days now and up until today the the estimated delivery said 4-9-23. Checked multiple times today and it now says estimated delivery September 4, 2023……… really hope that’s a glitch
 

the5thsoth

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@BroadStBully … looks like we are rolling down the line together, and 3 days early!!! Scheduled build for 2/2, and unbeknownst to meet went in to production yesterday!
Congrats on the good news! How did you know your scheduled production date while you were in D1? I went into D1 a couple days after. Hoping I might not be too far behind.
 

pacnw1963

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Congrats on the good news! How did you know your scheduled production date while you were in D1? I went into D1 a couple days after. Hoping I might not be too far behind.
Renae at Mark Dodge has been my go to for 2 trucks in 1 year. She keeps me up to date and knows the answer before I even call her. When I called her today, she laughed when she saw my name on caller ID, and answered the phone with, “Someone’s truck made a move yesterday!” I called her after I had been D1 for a couple of weeks and still showing TBD, and she kindly informed me I was scheduled for 2/2. Renae and MD have been the bestest buying experience, 2 trucks running! Call your dealer and see if they can update you with any info - they have it at their fingertips
 

BroadStBully

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I know. I'm really hoping that estimated delivery date moves up a little too. But I can't complain. Things seem to be moving good.
 

pacnw1963

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I know. I'm really hoping that estimated delivery date moves up a little too. But I can't complain. Things seem to be moving good.
So far I am running 28 days faster than last year - 4 weeks to the day, so I am definitely not complaining. As long as I don’t spend 59 days at the outside vendors like last year, I’ll be a happy camper!
 

RandysWay

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My 2500 Limited went into production on 01/24; the equipment listing is available, but the window sticker is still unavailable 7 days later (1/31). Does this mean that it was built, or it hasn't actually been built yet? Trying to look through the thread as to what to expect, but everything is a bit convoluted. What kind of timeline should I expect regarding the next steps?
 

Eli77657

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My 2500 Limited went into production on 01/24; the equipment listing is available, but the window sticker is still unavailable 7 days later (1/31). Does this mean that it was built, or it hasn't actually been built yet? Trying to look through the thread as to what to expect, but everything is a bit convoluted. What kind of timeline should I expect regarding the next steps?

From what I understood it went out to the vendor for some things windows sticker posts when it comes back
 

the5thsoth

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Talking to my dealer (Koons) got me my estimated ship date which is 2/06. I think that based on what I've read is that this is the "ship date" to the next part of the process which is to begin assembly. This is pretty cool to hear if correct!
 

Greg10yes

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My order placed October 20th just got worse. My 3500 Limited SRW longbed with a 5th wheel prep had the RamBox delete. I just got an email from Granger -
I just found out from Stellantis that Rambox delete has to be removed from your order otherwise the truck will not get built. Please advise me what to do?
The truck will come with Ramboxes.

This goes against everything I have been told and will be a deal breaker for me. @brv10 is this a new issue?
 

Jimmy07

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My order placed October 20th just got worse. My 3500 Limited SRW longbed with a 5th wheel prep had the RamBox delete. I just got an email from Granger -
I just found out from Stellantis that Rambox delete has to be removed from your order otherwise the truck will not get built. Please advise me what to do?
The truck will come with Ramboxes.

This goes against everything I have been told and will be a deal breaker for me. @brv10 is this a new issue?
Not even sure how they were able to put rambox delete on your order. It’s a conflict because an 8’ bed can’t have ramboxes any way, and neither can the 5th wheel prep.
 

dogbreath650

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Any idea how to track my truck through the rail portion? Below is the tracking info I received from my dealer but there is no rail car number. Thanks

Last Updated: 02/01/2023 09:32:33 AM PST
View HistoryNew SearchBack

Vehicle Properties​

VINVONMakeModelCPOSModel DescModel YearExt Color
3C63R3EL4PG52648857546716RAMD28P913500 LARAMIE CREW CAB 4X42023PRV - Dk. Garnet Red Pearl Coat
3p6AxNxo7fCnDw1Co6qVlsD5iEWKXoVG87GSaBgdoc_DPFEhNm__ZH5RCYKdobINJ8zv6FVZH0S4n8eOXmuN_qFwYK_0CMyW-i1qRlC21kscGAFaFOQvuuebzNFTHDd-ah5-Jj_otZz_T3lcqv7r7ow0aQw=s0-d-e1-ft

Vehicle Assignment​

OriginOrigin TypeBusiness CenterOrder TypeProd StatusShippableShip to DealerSold To DealerDealer Credit LineFANFAN 2Dealer NameAddressCityState
SALTILLO TRUCK ASSEMBLY PLANTPLANTMWESTSKZYes42023GRANGER MOTORS INC1708 SYCAMORE STREETGRANGERIA
Last Event LocnLast Locn TypeEvent DescriptionLast Event DateETA WindowKZA Date MM/DD/YYYYKZB Date MM/DD/YYYYKZC Date MM/DD/YYYYKZD Date MM/DD/YYYYRepuvePedimentoPedimento Date MM/DD/YYYY
CADET, TXSPLC_CODEIn-Transit01/31/23 05:13:00 PM02/09/2023 - 03/01/2023
3p6AxNxo7fCnDw1Co6qVlsD5iEWKXoVG87GSaBgdoc_DPFEhNm__ZH5RCYKdobINJ8zv6FVZH0S4n8eOXmuN_qFwYK_0CMyW-i1qRlC21kscGAFaFOQvuuebzNFTHDd-ah5-Jj_otZz_T3lcqv7r7ow0aQw=s0-d-e1-ft

Vehicle Assignment Leg Details​

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
SALTILLO TRUCK ASSEMBLY PLANTTRACOMEX SALTILLO YARDXTRA01/12/23 06:18:00 PM

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
TRACOMEX SALTILLO YARDUTILIMASTERXTRA

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
UTILIMASTERSALTILLO TRUCK ASSEMBLY PLANTXTRA01/13/23 04:48:00 AM01/13/23 04:49:00 AM

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
SALTILLO TRUCK ASSEMBLY PLANTMONTERREY, NLSHUTL01/18/23 03:24:00 AM

Rail​

OriginDestRail Ship DateRamp ETARamp ArrivalRamp Unload
MONTERREY, NLKANSAS CITY BN, KS01/27/23 03:41:00 PM02/09/2023 12:33:00 PM

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
KANSAS CITY BN, KSGRANGER MOTORS INCMWCA
ETA 02/09/2023 - 03/01/2023
 

pacnw1963

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Any idea how to track my truck through the rail portion? Below is the tracking info I received from my dealer but there is no rail car number. Thanks

Last Updated: 02/01/2023 09:32:33 AM PST
View HistoryNew SearchBack

Vehicle Properties​

VINVONMakeModelCPOSModel DescModel YearExt Color
3C63R3EL4PG52648857546716RAMD28P913500 LARAMIE CREW CAB 4X42023PRV - Dk. Garnet Red Pearl Coat
3p6AxNxo7fCnDw1Co6qVlsD5iEWKXoVG87GSaBgdoc_DPFEhNm__ZH5RCYKdobINJ8zv6FVZH0S4n8eOXmuN_qFwYK_0CMyW-i1qRlC21kscGAFaFOQvuuebzNFTHDd-ah5-Jj_otZz_T3lcqv7r7ow0aQw=s0-d-e1-ft

Vehicle Assignment​

OriginOrigin TypeBusiness CenterOrder TypeProd StatusShippableShip to DealerSold To DealerDealer Credit LineFANFAN 2Dealer NameAddressCityState
SALTILLO TRUCK ASSEMBLY PLANTPLANTMWESTSKZYes42023GRANGER MOTORS INC1708 SYCAMORE STREETGRANGERIA
Last Event LocnLast Locn TypeEvent DescriptionLast Event DateETA WindowKZA Date MM/DD/YYYYKZB Date MM/DD/YYYYKZC Date MM/DD/YYYYKZD Date MM/DD/YYYYRepuvePedimentoPedimento Date MM/DD/YYYY
CADET, TXSPLC_CODEIn-Transit01/31/23 05:13:00 PM02/09/2023 - 03/01/2023
3p6AxNxo7fCnDw1Co6qVlsD5iEWKXoVG87GSaBgdoc_DPFEhNm__ZH5RCYKdobINJ8zv6FVZH0S4n8eOXmuN_qFwYK_0CMyW-i1qRlC21kscGAFaFOQvuuebzNFTHDd-ah5-Jj_otZz_T3lcqv7r7ow0aQw=s0-d-e1-ft

Vehicle Assignment Leg Details​

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
SALTILLO TRUCK ASSEMBLY PLANTTRACOMEX SALTILLO YARDXTRA01/12/23 06:18:00 PM

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
TRACOMEX SALTILLO YARDUTILIMASTERXTRA

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
UTILIMASTERSALTILLO TRUCK ASSEMBLY PLANTXTRA01/13/23 04:48:00 AM01/13/23 04:49:00 AM

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
SALTILLO TRUCK ASSEMBLY PLANTMONTERREY, NLSHUTL01/18/23 03:24:00 AM

Rail​

OriginDestRail Ship DateRamp ETARamp ArrivalRamp Unload
MONTERREY, NLKANSAS CITY BN, KS01/27/23 03:41:00 PM02/09/2023 12:33:00 PM

Truck​

Leg OriginLeg DestCarrierEstimated Truck OutgateRelease DateOutgateDelivery Date
KANSAS CITY BN, KSGRANGER MOTORS INCMWCA
ETA 02/09/2023 - 03/01/2023

Call the appropriate number with your rail car number from this link. The rail car number comes from the dealer, he can get it:

https://hdrams.com/forum/index.php?attachments/76d27235-1fc5-479a-9ec1-3f3b348a043c-png.40032/
 

dogbreath650

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That would work once I have a rail car number but the info give me by the dealer (shown above) doesn't have a rail car number. How do I get a number?
 

Bberg

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Truck ordered from Mark Dodge October 1
Got VIN October 3
Built January 12
Reached Port Allen January 24
Got call today that it reached MD February 1
My Ram Tracker never did work but they reassured me it was moving along.
This forum is great! It was one of the reasons I bought a RAM. I would have never known about the incredible discounts available was it not for this forum. 5CE97587-B59F-4D45-8D1C-8210F389085A.jpeg
 

Drew M

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How'd y'all get choo-choo tracking info? From your dealer?
That would work once I have a rail car number but the info give me by the dealer (shown above) doesn't have a rail car number. How do I get a number?
I sent you an PM.
My truck went to the BN Argentine yards to KC too. @brv10 had explained to me that once you leave the railcar awaiting transport to Granger you enter a black hole/AWOL period. I just looked at the Ram Tracker (usually updates between 1500-1530 EST, except weekends, then its crap shoot) and the spreadsheet here on the Forums, and waited.
Good Luck!
 

Drew M

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Truck ordered from Mark Dodge October 1
Got VIN October 3
Built January 12
Reached Port Allen January 24
Got call today that it reached MD February 1
My Ram Tracker never did work but they reassured me it was moving along.
This forum is great! It was one of the reasons I bought a RAM. I would have never known about the incredible discounts available was it not for this forum. View attachment 51148
Nice looking truck! Congratulations!
What kind of discounts did you get?
 

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