My dealer has pretty much refused to do the repair. Working with Ram Cares to try and get this known problem addressed.
I thought the TSB was pretty clear....They flunk the 3 R's?
That's how I thought my experience would be. Ram Cares tried to explain the difference between a recall and a tsb. Biggest headache I've dealt with as far as getting something done. Especially something that seems like it would be cut and dry.I live in a smallish town (pop 50K). Walked up to the SA and briefly talked about my CP4 reliability concerns (they had one in the shop that glitter grenaded getting repaired). They've done about 10 others, so I guess they're getting good at them. Asked if an updated CP3 pump was getting replaced instead of installing another CP4. She said no, and gave me that I know what your going to say next look. So I moved on mentioning that the AC was pretty weak in the cooling department, and I heard there was a TSB to fix the issue. She asked for my VIN and confirmed my info in the computer (I'd been there once for the Emissions flash), then promptly said I'll give you a call when the parts come it and we'll scheduled an appointment. They'll need the truck for 2 days to complete the TSB. No questions asked, didn't even pull the truck into the shop to check it out. Easiest warranty work request I think I've ever experienced.
I live in a smallish town (pop 50K). Walked up to the SA and briefly talked about my CP4 reliability concerns (they had one in the shop that glitter grenaded getting repaired). They've done about 10 others, so I guess they're getting good at them. Asked if an updated CP3 pump was getting replaced instead of installing another CP4. She said no, and gave me that I know what your going to say next look. So I moved on mentioning that the AC was pretty weak in the cooling department, and I heard there was a TSB to fix the issue. She asked for my VIN and confirmed my info in the computer (I'd been there once for the Emissions flash), then promptly said I'll give you a call when the parts come it and we'll scheduled an appointment. They'll need the truck for 2 days to complete the TSB. No questions asked, didn't even pull the truck into the shop to check it out. Easiest warranty work request I think I've ever experienced.
I’ll be curious to see if you get it done, if your fan/blower speed increases at all because mine did not.I live in a smallish town (pop 50K). Walked up to the SA and briefly talked about my CP4 reliability concerns (they had one in the shop that glitter grenaded getting repaired). They've done about 10 others, so I guess they're getting good at them. Asked if an updated CP3 pump was getting replaced instead of installing another CP4. She said no, and gave me that I know what your going to say next look. So I moved on mentioning that the AC was pretty weak in the cooling department, and I heard there was a TSB to fix the issue. She asked for my VIN and confirmed my info in the computer (I'd been there once for the Emissions flash), then promptly said I'll give you a call when the parts come it and we'll scheduled an appointment. They'll need the truck for 2 days to complete the TSB. No questions asked, didn't even pull the truck into the shop to check it out. Easiest warranty work request I think I've ever experienced.
Today is the first 80+ day of the year in northern Colorado, so I just found out my AC sucks. Well to say it sucks is generous, it doesn't get cold at all. On top of that, the "vented seats" do nothing. I know they aren't cooled, just vented, but even on high, I feel absolutely nothing flowing. I can hear the fan turn on, but there is zero flow. Just picked up the truck on 3/13, and I want to love it, but sheesh this is no damn good. First Ram and not at all a good impression. I guess I'm soon to find out if the local service department is any good.
Mine was built 1/20, and in the AZ heat it works great, both the seat and AC. Why would some work great and others not so ? are they not all built with the same design? same parts ?
Today is the first 80+ day of the year in northern Colorado, so I just found out my AC sucks. Well to say it sucks is generous, it doesn't get cold at all. On top of that, the "vented seats" do nothing. I know they aren't cooled, just vented, but even on high, I feel absolutely nothing flowing. I can hear the fan turn on, but there is zero flow. Just picked up the truck on 3/13, and I want to love it, but sheesh this is no damn good. First Ram and not at all a good impression. I guess I'm soon to find out if the local service department is any good.
Today is the first 80+ day of the year in northern Colorado, so I just found out my AC sucks. Well to say it sucks is generous, it doesn't get cold at all. On top of that, the "vented seats" do nothing. I know they aren't cooled, just vented, but even on high, I feel absolutely nothing flowing. I can hear the fan turn on, but there is zero flow. Just picked up the truck on 3/13, and I want to love it, but sheesh this is no damn good. First Ram and not at all a good impression. I guess I'm soon to find out if the local service department is any good.
Hello there! Our team would certainly be happy to assist alongside your dealer while addressing your A/C concerns. Please send us a private message with your VIN so that we may determine how to offer the best support during your vehicle service.Appointment made... 2 weeks until parts come in...
Bed Step will be replaced at that time as well.
Agreed, my vented seats blow cold air from the A/C. My butt gets cold after a little while.My vented seats work great.
Your AC wouldn't be part of this TSB but may be underfilled.