Can confirm. Talked to Aaron on Saturday and today. Every single person I dealt with their has been amazing. Only business I have ever dealt with that had the same customer service is USAA. Both companies have earned me as a customer for life.
In other news, I booked my ticket today and signed all the paperwork. I am flying into New Orleans Friday and having them meet me their Saturday morning. Plane tickets were cheaper, layover is shorter, and it saves me a a few hours driving home to NC. Glad MD is offering this free for charge. If anything happens to they truck they are on the hook for it, and I feel much more confident of them taking care of me then a trucking company. I will make sure to report back anything I learn on the way back.