ironmike
Active Member
So what about all pre 2021 2500's & 3500's that have the identical grid heater setup and relays? Are we supposed to just wait until truck catches fire then get compensated for damages?
Pre-2021 use a completely different relay, and aren’t affected.So what about all pre 2021 2500's & 3500's that have the identical grid heater setup and relays? Are we supposed to just wait until truck catches fire then get compensated for damages?
Pre-2021 use a completely different relay, and aren’t affected.
Correct#1 2020 ram 3500 relay part # 68393978AB , #2 2022 ram 3500 relay part #
68606435AB
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So is # 2 the relay in question and catching fire,
& # 1 relay is not the type in question catching fire? And, This does not address the grid heater bolt failures correct?
Hello,@RamCares thanks for the early April update, that's more than we've heard to date. However, is that for parts release to the entire universe of affected trucks? It seems to me that the relative few pre-sold trucks sitting on dealer lots could/should be given priority for parts and therefore not have to wait until the 300k parts for the entire recall are available. Could you please ask that questions to whoever in RAM can answer it and get back to us? Thanks
I have one....... but apparentley its tempormental.man…I want a grid heater
The only official timeline / expectation I've seen is what was posted in this thread (@RamCares - thank you for that btw).Has anyone confirmed with Ram if they actually have a fix for the recall on the intake heater grid relay. I spoke with a rep from Ram today and they told me the fix was expected in the 3rd quarter. The dealership just received my build on March 3rd and are unable to sell to me do to the stop sale on rams. Kind of blows I waited this long for my build and now I need to wait an additional 4 to 5 months.
The only official timeline / expectation I've seen is what was posted in this thread (@RamCares - thank you for that btw).
Who did you speak to from Ram? Q3 is very concerning. At that point it might be faster just to order another truck (Ram or other).
Hello,The only official timeline / expectation I've seen is what was posted in this thread (@RamCares - thank you for that btw).
Who did you speak to from Ram? Q3 is very concerning. At that point it might be faster just to order another truck (Ram or other).
Do you think you would be able to snap a picture of the relay (near the bottom of the passenger side battery) when you pick the truck up? Might help others out to see what the potential fix might be.My 2023 3500 finished build on 2/27 and seems to have the fix installed. It just got off the train at Alliance TX and my dealer said it's not being held so I can pick it up next week. He has trucks on the lot that were built a few weeks before that they can't sell until fixed. RAMs recall center also confirmed it using the VIN. They must have the fix but are rolling it out on production units first, then I expect trucks held on the lot will be next unless the post production fix is different
FYI: My 2023 3500 has been at the dealer for over a month now because it's waiting for the relay fix. Dealership contacted me on Friday and said that during a conference call they learned that a fix should be available at the beginning of April.I spoke with a Ram Customer Care rep 866-726-4636. I would hope that is not the case and they are just reading off some script.
That's great to hear. I am hoping that timeline sticks. Thanks for your info.FYI: My 2023 3500 has been at the dealer for over a month now because it's waiting for the relay fix. Dealership contacted me on Friday and said that during a conference call they learned that a fix should be available at the beginning of April.