I spoke with Ram Cares yesterday, he stated there are no parts for a 19 yet . A late model 19 probably already switched to the 20 pump style . I Called my dealer because I have a 20 . They told me no parts till August or September. That is when I called Ram . He said a parts restriction 2 per week per dealer. He called my dealer and I have a inspection date then they can order the part . I just came back from a 4,700 mile trip , the truck ran flawlessly . I have friend with a 19 , 60k plus mostly towing 18 K 5 th wheel with the original pump . Point is.. Just drive it !
I was just conveying the information given to me by the individual I spoke with at Ram Cares . Don't shoot the messenger .That doesn't make any sense.
The 19-20 trucks used the CP4.2 Asymmetrical cam, my 2020 has one, every 2019 has one.
Mid 2020 they switched to using used the Symmetrical cam CP4.2.
"2 per week per dealer" isn't even accurate, it's different based on dealer size and how many techs/bays they have.
So much misinformation in there.
I just called Stoneridge and they said they now have a waitlist that is at least a month long.Wow what dealer? I use Stoneridge in Pleasanton, a big well known dealer and they didn't even have a list. I'm #1 lol
Wow that sucks, guess the words out.I just called Stoneridge and they said they now have a waitlist that is at least a month long.
A lot of dealers are bypassing this step, mine did. They asked if it was running / drivable and if it is they order the parts.The deal is you have to bring it in prior to odering the parts for inspection . After they confirm then they order the parts . That is how it was explained to me . Going Friday for inspection .
From a dealer stand point, it saves them having to check the truck in and all that mess. Makes sense to just get the pump ordered, and move on. I always thought the "engine number" thing was some kind of a smoke screen.A lot of dealers are bypassing this step, mine did. They asked if it was running / drivable and if it is they order the parts.
How a** backwards and stupid…. The Canadian version of ram cares says its available but all dealers are saying noI just received a reply from RamCares.
Hi Phil,
We understand the frustration. Unfortunately, with parts being constrained at this time, we've had to release the fix for this recall in waves. Given this, we anticipate the fix to become available for 2019 model vehicles in September. We apologize for any inconvenience this delay may cause.
Yep just dumbasseryIt's also backwards and stupid to start with 2020 and then work on 2019 later.
I can't make sense of that. Wouldn't the 2019 be "closer" to a potential failure? I find it stupid and I do have a 2020!It's also backwards and stupid to start with 2020 and then work on 2019 later.
Fixed it for you!more of the same mismanagement that's been rampant since the 1998.5's came out. nothing new.