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Wow! I'd find another dealer. There are no instructions in the owner manual or anywhere else that tells you how to, or not to, drive your Ram
It was the diesel shop at my Ram dealer who is a large dealership. Half of the dealership is dedicated to all diesel trucks up to the larger 5500 trucks and such. Sell them all over the country. The said warranty does not cover driving habits. Said the truck just needs to be driven on longer trips and to keep the RPM's above 2k. Plus they are more than a month out on service. Cant be without my truck that long. Only dealer for close to 60 miles. I am in the sticks.
"It was the diesel shop" doesn't answer who said it. Was it a person with authority was my point. Regardless, I could be wrong, but I believe they, nor anyone, can void your warranty for your driving habit. I don't read anything in the warranty that speaks to one's driving habit. Best to get it resolved now to avoid any future conflict. I suggest you contact Ram Warranty at 800-992-1997 and get clarification.
It was the service advisor at the shop. They had almost 20 of them. I will call RAM. Guess I will just have to suck it up and get a rental for a few months since they are backed up more than a month before it would even be looked at.
Thought so, I don't accept anything a service advisor says. I'm currently dealing with one who's been there 20+ years and is the General Manager's "goto" guy. He makes things up to satisfy me and says things as facts that are not true. Has taken two trips, four days each and he still has it wrong. Going back a third time but now dealing with the GM and the diesel tech. Fortunately for me, the GM is my grandson-in-law, that helps a lot
The Magnuson-Moss Warranty Act wouldn't help 548cidakota in this case. It's pretty easy for the dealer to prove that the short trips never allowed the truck to go into an active regen. The dealer isn't arguing the problem, he's saying the warranty won't cover the fix.
I also have the OBDLink MX+. How are you seeing “no active regens in the last week”? All I’ve been able to find is the average miles or time between regens.
You can monitor this PID, which tells you the hours since last active regen.
Are you using the OBDLink app or a different app?
My iDash does not show that PID. Only avg time between and avg distance between regens.
I am using the OBDLink app.
The average time and distance between regen PIDs are standard SAE PIDs. The last active regen PID is specific to Dodge/Ram. I downloaded the available Dodge/Ram manufacture specific PIDs that were available through OBDLink using the OBDLink App. Not sure how the iDash works, but I think it would be similar.
I think Banks decides what PIDs to include and that one is not on the list that I can see. This list provided by Banks can be seen in the PDF in the first post of the thread I started a while back on the PIDs for these trucks. https://hdrams.com/forum/index.php?threads/banks-idash-parameter-list.8036/
You could try doing a search of the file using likely parameters like "regen", "time", etc. I did this in the OBDLink app to find PIDs related to what I was looking for. Many times the titles were not obvious. Sometimes there were multiple candidates. Then had to load a display and see if it worked.
Thanks. That is what I thought. They describe the ones available quite well and I did not see a good candidate either. Oh well.This might be it.
I searched the pdf and did not see any candidates
