How does Maxcare work if you're traveling and break down where there is not a dealer within a reasonable distance. Are you allowed to get it fixed locally and then apply for reimbursement?
The answer is online in their FAQ and might be in the contract, I haven’t looked.
From the faq
Yes, but you or the repair facility must contact Mopar
Vehicle Protection at 1-800-521-9922 so we can authorize any repairs before they are started and provide you with an authorization number. When the repairs are complete, please submit a reimbursement request with the following information:
A brief note explaining the reimbursement request
The original paid repair invoice. Please keep a copy for your records
The invoice must include the following information:
Customer name and address
Vehicle Identification Number (VIN)
The authorization number obtained from our office
Repair date
Vehicle mileage at the time of repair
Description of services performed
Labor and parts cost
You may submit your request for reimbursement by:
Sending an email to
MVPWarrantyClaim@fcagroup.com OR
Sending a Fax to 1-833-990-0064
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