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Grid Heater RELAY Recall (new)
- Thread starter Se7enoverland
- Start date
My purchased dealer did it within 3 weeks of my phone call back in July
CdnHO
Well-Known Member
FINALLY have an appointment to replace the grid heater relay next week. Just hoping the part is there when I get there. Also having the tailgate recall and a software update that addresses freezing DEF. Not that I am worried about freezing my DEF. Can't belief that Chrysler is so slow to address a problem that is a fire hazard; regardless of how remote the possibility.
Jas
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Used to be 85 bucks, now it’s 185. Wow. Just wow.
I have my old relay disconnected on the Limited.
The Big Horn didn’t have a recall.
Anyway are y’all still leaving the new relay connected knowing the grid heater death bolt is waiting to drop into the cylinder?
I have my old relay disconnected on the Limited.
The Big Horn didn’t have a recall.
Anyway are y’all still leaving the new relay connected knowing the grid heater death bolt is waiting to drop into the cylinder?
CdnHO
Well-Known Member
I have the relay disconnected until I get the new relay installed next week. I check the bolts at each oil change. Also rarely is the truck in cold temperatures. I just double tap the start button as a matter of habit. I realize it will still cycle on a few times after starting but the longest current draw is prior to starting. That said, I will leave the heater relay connected in the event of unusually cold weather.
CdnHO
Well-Known Member
I was planning on calling the day before.
50xdesw700
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Any new updates on this? the dealer ordered part for me about 8 months (after a visit to install but of course part wasn’t available when I went in), still part not available till today, I am being given the “we will call you when we have it”.
Will reimbursement work and the recall clear if I buy part online and install it myself?
Called ram support and they were byond useless, I wish I never wasted my breath.
anyone got evidence trucks burned because of this? Or does ram just utter conspiracy theories? My relay looks visually ok from the front, over 10k miles.
Will reimbursement work and the recall clear if I buy part online and install it myself?
Called ram support and they were byond useless, I wish I never wasted my breath.
anyone got evidence trucks burned because of this? Or does ram just utter conspiracy theories? My relay looks visually ok from the front, over 10k miles.
It took about a month for me. I had my dealer order the relay as soon as they released the parts for model year 2022’s. I’m sure the recent UAW strike didn’t help things, and they’re still building new trucks. Probably pushing the majority of their supply to the factory to build new trucks. As far as trucks burning, yes they have indeed. This is a safety recall being driven by NHTSA. So there’s documentation that vehicles have caught fire as a result.
You can tell by looking at the relays which ones got warm.
50xdesw700
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thank you for the info, I have just ordered the part online from the very dealer that has been telling me part is not available for 8 months and countin, will see if they will actually ship it.
Do you have the correct part number for the updated relay? I was under the impression that those were under restriction from Ram and could not be ordered over the parts counter.
50xdesw700
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I got the part number (68606435AB) from first post in this thread, people have also mentioned the number in few posts In this thread too
Yeah that’s the right part number.
It'll be interesting to see if you actually are able to get the part. Everyone else that has tried to order it themselves ended up empty handed.
Jay P
Member
I ordered one back in Aug from the Ram national parts site. I got it 3 days later from a dealer in Montana. I have tried to get reimbursed 3 times for it and to have the recall cleared with no luck. Ram Cares (or doesn't care) is totally useless. They just told me I need to go to another dealer for the 3 open recalls (relay, tranny dip stick/vent and the particulate sensor). Next nearest dealer is several hours away. If these are not fixed soon this will be my last RAM I own and I will never set foot in the local dealer for anything.
FWIW Ram cares says there is no restriction on parts for any of the 3 recalls.
Jay
That's strange they don't have it in stock , my dealer here in Idaho told me a couple months ago when I got mine changed they were getting about 20 a week and had plenty in stock because supply was good now. I was on the list for 6 months but he said when they did it to send anybody I knew that needed it done cause they had plenty of them.
I think it depends a lot on the dealer. I have been in the same boat on this and the transmission recall with my dealer for 10+ months. On the list, still nothing available for me. I suspect they do get parts for both in periodically but I am low on the list because I did not buy the truck from them. They have their own sales customers to take care of first. Also I guess if any trucks in their inventory need the recalls, those would trump me also.
mountainears
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Funny. Had my truck in for something else the other day. I was number 63 on the dealer list for relays back in the spring time. When I dropped the truck off last week they said I was number 51. Found that a little hard to believe but wasn’t stressed over it.
Picked my truck up and on the paperwork it said the relay had beef replaced. Talked to the service writer a few days later and he was surprised to see that. Didn’t sound like the techs were updating the list and or communicating with the writers because they are replacing them if they have them it seems. So don’t always trust what the guys up front say I guess.
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Picked my truck up and on the paperwork it said the relay had beef replaced. Talked to the service writer a few days later and he was surprised to see that. Didn’t sound like the techs were updating the list and or communicating with the writers because they are replacing them if they have them it seems. So don’t always trust what the guys up front say I guess.
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Folks - 2022 Ram 3500 Laramie loaded with HO Cummins and Aisin transmission. Dream truck for me! got the grid heater relay recall done in July 2023. I then threw an engine light in April 2024 for the intake heater code. The dealer replaced the entire grid heater in May 2024 (back up at the dealer.) On 9 September 2024, the truck spontaneously caught on fire while driving. No injuries but the truck was gutted. Total miles on the truck 15,000. No after market items other than a hard bed cover March 2022 and new tires in August 2024. Ram is refusing to take responsibility and wont share what their investigative report states. By my best research, six other fires have occurred for this reason. This is just a heads up to everyone out there. Be safe and good luck.
H3LZSN1P3R
You're doing it wrong
did the fire dept have a report stating what part if the truck the fire started in? Do you have a lawyer as it would be easy for them to get yhe report from RAM. And lastly this is what insurance is for even if ram is at fault they would likely only have to pay your deductible and claim fault
No report from the fire department as to origin of fire. Pictures and anecdotal information showing the location of the initial fire. No attorney yet. And yes, I can go through my insurance. They are aware. I am attempting to get it solved at the manufacturers level first with my insurance company being my backstop. I dont want to engage an attorney, but will if required. This is a larger issue for all Ram diesel truck owners. I posted merely to make folks aware.