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Delivery Time Estimates

The HOFF

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Waco Tx. I’m 9 hours drive time away from plant.
Well tomorrow could be your big day.... Let me know if you get it!! Mine is still sitting in the rail yard lot waiting to load!!! Getting angry!
 

arwright

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I went KZ on 5/31 and I'm supposedly still sitting in Mexico.

Is this per ramchat or your dealer? I ask bc ramchat says I’m still sitting in Mexico too, but my dealer expects delivery at the rail yard in CA day after tomorrow and as of 3 days ago it was at the border.
 

redwinelvr

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I called my local Sales manager and he said same thing two days ago. But I also think he hates me because I talked him down so low on the price. Probably gave me an extremely low build priority. It is what it is. I'm excited to have it and sort of indifferent at the same time. Probably why I haven't tried real hard to sell my Jeep.
 

The HOFF

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Mine was sold below invoice and he gave dealer hold back just to earn my business after 24 years I have NEVER been able to buy locally. So after we showed up with two vehicles from other dealership 30 miles away he was pissed and my sales guy called and told me his boss saw the vehicles and said “Earn his business”. I named my terms and 20 minutes later he faxed me and beat my terms by an extra $1000.
I’ve called FCA daily each morning and chat daily and call dealership every 3 days and mine still sits. They said it’s only day 12 day 14 day 17 in KZ Status and it could be that up to 30 days, but said if it’s still here 6/14 FCA could then escalate it.
 

Stumblefoot

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9-Weeks on the nose, start to finish!

3500 Limited Crew Cab, 4x4, SRW w/6'4" box

4/08 - Ordered
4/16 - Status BE - Issue: Towing Technology Group merged into Limited Level 1 Equip Group
4/23 - Status C
4/24 - Status D - VIN# Assigned and Firm Schedule
5/08 - Status D1 - Scheduled to be built. No idea when
5/20 - Status F - In the paint shop
5/23 - Status KZ - awaiting rail car loading
5/24 - Left Saltillo rail yard on Union Pacific
6/04 - Arrived Centreville, IL rail yard (final rail destination)
6/10 - Arrived at dealer
6/11 - Post Delivery Inspection, Dealer Prep, and flashed Harman Kardon radio
6/12 - Installing Camera Vehicle Prep Kit, Part #82215833AB, and flashing truck
 

The HOFF

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9-Weeks on the nose, start to finish!

3500 Limited Crew Cab, 4x4, SRW w/6'4" box

4/08 - Ordered
4/16 - Status BE - Issue: Towing Technology Group merged into Limited Level 1 Equip Group
4/23 - Status C
4/24 - Status D - VIN# Assigned and Firm Schedule
5/08 - Status D1 - Scheduled to be built. No idea when
5/20 - Status F - In the paint shop
5/23 - Status KZ - awaiting rail car loading
5/24 - Left Saltillo rail yard on Union Pacific
6/04 - Arrived Centreville, IL rail yard (final rail destination)
6/10 - Arrived at dealer
6/11 - Post Delivery Inspection, Dealer Prep, and flashed Harman Kardon radio
6/12 - Installing Camera Vehicle Prep Kit, Part #82215833AB, and flashing truck
I’m finding it hard to believe it went 30 days to D1. Mine was ordered on 4/30 and was D1 by 5/10. And KZ on 5/24 unless yours was just a 1500 or didn’t choose any optional stuff. What all did you order, send pictures.
 

The HOFF

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9-Weeks on the nose, start to finish!

3500 Limited Crew Cab, 4x4, SRW w/6'4" box

4/08 - Ordered
4/16 - Status BE - Issue: Towing Technology Group merged into Limited Level 1 Equip Group
4/23 - Status C
4/24 - Status D - VIN# Assigned and Firm Schedule
5/08 - Status D1 - Scheduled to be built. No idea when
5/20 - Status F - In the paint shop
5/23 - Status KZ - awaiting rail car loading
5/24 - Left Saltillo rail yard on Union Pacific
6/04 - Arrived Centreville, IL rail yard (final rail destination)
6/10 - Arrived at dealer
6/11 - Post Delivery Inspection, Dealer Prep, and flashed Harman Kardon radio
6/12 - Installing Camera Vehicle Prep Kit, Part #82215833AB, and flashing truck
Just saw you ordered a 3500. My bad. Must not be selling a lot of 3500’s so went through in reasonable time. 9 weeks is probably about right.
 

44MC44

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Here's my timeline

2019 2500 Laramie Mega Cab Diesel with Rambox (6'4 box)

4/20/19 - Deposit on Order (Dennis Dillon in Boise)
4/22/19 - Entered into computer
5/17/19 - VIN returns an actual vehicle on the Dodge Equipment Listing page
5/20/19 - VIN returns a window sticker on the RAM Window Sticker page
5/21/19 - KZ status (Per Ram Chat)
5/29/19 - On train to Utah (Per call to Ram)
6/4/19 - Roper Utah (arrival 6/4). Awaiting truck for delivery to dealership in Boise (Per call to Ram).
6/6/19 - Shows transferred to trucking company. No delivery date (Per call to Ram). Said to call back in couple of days.
6/8/19 - Still KZT status. Delivery date TBD. Said that system updates only happen M-F so worth only checking then (call was on a Saturday). (Per call to Ram)
6/11/19 - Got call from Dealership that it came in. After PDI and leveling kit install I will fly out and pick it up on Monday.

Lessons learned:

This thread was a big help learning about the online equipment list and window stickers as well as general time frames.

I had good luck with both the Ram chat and calling in. There are several systems they can look in once the truck ships so take advantage of that. I only had one person who was obviously not as experienced as others, but they were all nice and were trying hard to get me info. Kudos to Ram for having good people on the phones and chat and not outsourcing that!

I also learned that it is common for the truck to sit at a rail yard waiting to be loaded on a semi once at it's final rail destination. Mine was there a week, but I've heard it can be 2.

I was told by the dealership to expect 8 weeks. Looks like it will be exactly that.

Good luck to all of you who are still waiting. Hang in there!
 

Gondul

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9-Weeks on the nose, start to finish!

3500 Limited Crew Cab, 4x4, SRW w/6'4" box

4/08 - Ordered
4/16 - Status BE - Issue: Towing Technology Group merged into Limited Level 1 Equip Group
4/23 - Status C
4/24 - Status D - VIN# Assigned and Firm Schedule
5/08 - Status D1 - Scheduled to be built. No idea when
5/20 - Status F - In the paint shop
5/23 - Status KZ - awaiting rail car loading
5/24 - Left Saltillo rail yard on Union Pacific
6/04 - Arrived Centreville, IL rail yard (final rail destination)
6/10 - Arrived at dealer
6/11 - Post Delivery Inspection, Dealer Prep, and flashed Harman Kardon radio
6/12 - Installing Camera Vehicle Prep Kit, Part #82215833AB, and flashing truck

You finally got it! Let us know how the camera kit works out and pics of how it looks/functions!
 

Daybreak

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Howdy,
My salesman called with a update this morning. 5/30 9:21am
2500 Limited CCSB 6.7L Delmonico Red
4/10/19 Ordered
4/11/19 received VON
4/15/19 received VIN
4/16/19 D1 status
missed some
5/12/19 JB status
5/14/19 6:05pm KZ status, ready for shipping
5/15/19 2:35pm put on rail car
5/18/19 7:00am passed Eagle Pass, TX
5/24/19 passed Wellington, KS
5/25/19 passed Illinois
5/28/19 passed Ohio
5/30/19 End rail yard, arrived Jessup, MD
Awaiting trucking to dealership
6/10/19 Arrived at Dealership
6/11/19 picked up. Yippee
422
 

SteelersFan

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Man you ordered 6 days before me so mine better be here in 3-5 days since it only has to go up to TX!!
I think it depends a lot on your dealer and how quickly they submit the order. Mine was ordered by my dealer with in the hour after I left the dealer and I had the VIN and VON #s the same day. Good luck hope yours gets in soon
 

The HOFF

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I think it depends a lot on your dealer and how quickly they submit the order. Mine was ordered by my dealer with in the hour after I left the dealer and I had the VIN and VON #s the same day. Good luck hope yours gets in soon
Order went in on 4/30.
 

The HOFF

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Please call. Report back. Curious. My dealer says he checks every day but I doubt it.
 

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