Here's my timeline
2019 2500 Laramie Mega Cab Diesel with Rambox (6'4 box)
4/20/19 - Deposit on Order (Dennis Dillon in Boise)
4/22/19 - Entered into computer
5/17/19 - VIN returns an actual vehicle on the
Dodge Equipment Listing page
5/20/19 - VIN returns a window sticker on the
RAM Window Sticker page
5/21/19 - KZ status (Per Ram Chat)
5/29/19 - On train to Utah (Per call to Ram)
6/4/19 - Roper Utah (arrival 6/4). Awaiting truck for delivery to dealership in Boise (Per call to Ram).
6/6/19 - Shows transferred to trucking company. No delivery date (Per call to Ram). Said to call back in couple of days.
6/8/19 - Still KZT status. Delivery date TBD. Said that system updates only happen M-F so worth only checking then (call was on a Saturday). (Per call to Ram)
6/11/19 - Got call from Dealership that it came in. After PDI and leveling kit install I will fly out and pick it up on Monday.
Lessons learned:
This thread was a big help learning about the online equipment list and window stickers as well as general time frames.
I had good luck with both the Ram chat and calling in. There are several systems they can look in once the truck ships so take advantage of that. I only had one person who was obviously not as experienced as others, but they were all nice and were trying hard to get me info. Kudos to Ram for having good people on the phones and chat and not outsourcing that!
I also learned that it is common for the truck to sit at a rail yard waiting to be loaded on a semi once at it's final rail destination. Mine was there a week, but I've heard it can be 2.
I was told by the dealership to expect 8 weeks. Looks like it will be exactly that.
Good luck to all of you who are still waiting. Hang in there!