redwinelvr
Member
- Joined
- Mar 5, 2019
- Messages
- 47
- Reaction score
- 32
I ordered 4/15 and my dealer says it is still sitting in Mexico with no delivery estimate yet. Went KZ back on 5/31.
Mine went KZ 5/24 and still waiting.I ordered 4/15 and my dealer says it is still sitting in Mexico with no delivery estimate yet. Went KZ back on 5/31.
You and I in same boat. Wonder where hiccup is from??3500 Limited Mega Cab, 4x4, SRW w/6'4" box and Ramboxes
4/19 - Ordered
4/22 - VON Issued
4/24 - VIN Received
4/24 - D
5/07 - D1
5/20 - F
5/21 - I
5/27 - KZ
5/30 @10:13AM - Train departure from Saltillo. Expected arrival at truck distribution yard in Mira Loma, CA on June 12th.
6/05 - Truck is at first rail departure per dealer. Not sure what this means. Expected delivery to dealer, "middle of the month." This update sounds the same as the one I received on 5/30, but I could be wrong.
Update
6/13 - Per phone call with RAM truck is still KZ awaiting shipment awaiting shipment "contract" to be signed. Completely confused by this. I reached out to my dealer for an update, I'll have to wait and see what they say bc they told me on 6/5 it should be delivered to rail yard in Mira Loma, CA today.
On phone with Ram now to have it escalated for immediate review. My dealer just got 4 1500’s yesterday and a 3500 unsold Units. He too said he asked to ship this sold unit instead but didn’t happen.You and I in same boat. Wonder where hiccup is from??
Why do you doubt it? All dealers have access to a report at any time that shows where all their orders are in the process.My dealer says he checks every day but I doubt it.
On phone with Ram now to have it escalated for immediate review. My dealer just got 4 1500’s yesterday and a 3500 unsold Units. He too said he asked to ship this sold unit instead but didn’t happen.
My two cents is my dealer was pissed when he saw my quote from DD and had to compete against it. Frankly, had I to do it over again, I would not ask them to compete, I would just say give my your best price and let the best one win. But my dealer wanted to see the quote and I am now left with the suspicion that he got me back by using tools at his disposal. I have zero proof and am likely talking out of the wrong whole, but in a clearly flawed process such as this, it is what it is. And how many times have dealers given people a reason to hate them.Why do you doubt it? All dealers have access to a report at any time that shows where all their orders are in the process.
This is a dealer I have tried to buy from for over 20 years and doesn’t match other dealers ever. This is a first for me he didn’t make any money only money he would make is if he sells my truck for $50k plus. And today it will pass 60k miles on a 2016 2500 Longhorn Megacab.Why do you doubt it? All dealers have access to a report at any time that shows where all their orders are in the process.
Hard to say what the hold up is. There are so many variables to an order. I had luck of the draw I guess. My dealer did tell me 6-8 wks, it took 7 to the day to arrive at my dealer.I ordered the same day. Chat says KZ but my dealer says arrival to phoenix the 21st. Maybe i should call...
Just a phone call to RAM. She asked if I’d like to have order escalated and she said she sent it up.How were you able to have it escalated?
That is what my dealer told me as well six to to eight weeks and I Am at 6.5 weeks now so I’m just anxiousHard to say what the hold up is. There are so many variables to an order. I had luck of the draw I guess. My dealer did tell me 6-8 wks, it took 7 to the day to arrive at my dealer.
Just a phone call to RAM. She asked if I’d like to have order escalated and she said she sent it up.
Uh I have read every thread in here and I have also stated several times, this lack of info is coming from my salesman/Sales Manager at my dealer. Ram chat can absolutely tell if it left Mexico, they are blind after that.Howdy,
You guys have not read the entire thread.
RAM chat works up to the KZ point. After that, they do not have the tools to find that info.
Your dealer has the Rubicon VLS screen which they can find the info on where it is, and its progress.
Call your salesman.