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I doubt there are many since the CSN has only been out a couple months… the Aisin has been a very reliable transmission out side of this snap ring mess, If the dealer does the repair/ fix properly I don’t see any reason why it won’t hold up.
I assume your transmission failed?
Mine was identified on the CSN, but I had not received the notice when the transmission failed. In my case, the dealer, based on the ODBII codes, the fact drive doesn't work, and the CSN ordered the parts kit. They are unwilling to take apart the transmission and examine it until the parts arrive, as they don't want to tie up a service bay. Saying I am less than impressed with Ram and the response would be an understatement. If the truck hits 30 days out of service, which is covered under my state's lemon law, I will file for arbitration and see about a vehicle buyback or some other form of compensation. I opened a case with Ram directly. I am concerned about the long-term effect this will have on reliability. So I was looking to see if someone had a hotshot/transport business where they used the parts kit for repair and had some higher mileage under their belt while towing.
That’s an incredibly long time to be waiting for a transmission. What is the dealer saying?
You can check online at the Mopar website or on the Ram app also. Both should show if your ViN is identified under CSN 71A. If it’s not showing on either, and you didn’t get a notice in the mail, then your truck is likely not identified / affected. What is your trucks date of manufacture?
Do they mention the K1 in that video??
No.
I didn’t follow your original statement sorry
I was hoping they would at least do a little digging and maybe find some more information. That was back in January. Might’ve helped more than a few people out. I just didn’t want to see anyone get hurt or killed over the failures. Or even find themselves in a lousy situation.
From all my interactions with those who have had this failure happen, it would seem the repair success and longterm reliability is based heavily on the technician who performs the work, as well as how attentive they are during the repair process. Some trucks will go on with life as though it never happened, some have had to be taken back for a subsequent tear down and reevaluation, and some never made it around the block without a secondary failure. That being said however, it does appear that far more were successful than not.
Well that su$k I am on a waiting list for 8 months and these dealers are a joke every time I call them it’s someone different and want to order me a dip stick
Waiting list for what?
To get my transmission repaired, I live in northern New Mexico and they can’t get the parts they say or grease or transmission fluid . So they can’t do the fix on my truck I have called 4 dealership in my area and all the same call back in a month we will put u on a list. I have less than 7,000 miles on the truck. IMHO I think they don’t have mechanics that can fix it . They don’t even have a tech that understands this is a ho Cummins which has an asian transmission. Do I think that shows incompetence
