It sucks. I suspect it may have to do with COVID now. The new service manuals appear to be on a USB card. It looks specially made to look something like a credit card. I also suspect they may have some kind of special security to stop copies being made. I am hoping when things return to normal, they will produce them again.Seems silly for a USB aka digital data to be out of stock.
Yes I know the model year has completed production, but there are hundreds of thousands of 2020 trucks out there in the world. Even if they made the flash drives per order so to speak it would make more sense. Heck, something even easier, would be a digital download. It then could be updated and folks could download the updates as needed/desired. Very little cost to maintain.
And for those folks without reliable internet or that pay by the byte of data, why not have a link a parts department could access and download and then deliver to the local customer?
But to simply list the part as out of stock? Hey, that is not a great idea. I have the complete entire printed service manuals for my 2008 2500 sitting on a bookshelf.
I guess it's a sales/marketing thing - you have to bring the truck to the dealer, no do it/fix it yourself. Granted you have to have the dealer computer and or something similar to work on most cars/trucks these days anyway. But there are folks that have the knowledge and the equipment, just need the procedures, etc the manual would provide.
Does that mean the dealers are no longer able to get the information? I would venture a guess that a dealer continues to have access to said manual(s) as needed, so the data is there in some form, most likely in digital form, as that is the easiest way to maintain and keep the information current as parts change and or procedures are updated.
GotDiesel
Richmond VA
Hahahaha and there it is!After working on this truck a few times, I doubt even Ram goes by their own torque specs.
Well, that is an interesting fact that I had not considered. Animation in their electronic manuals. As I would have guessed that they were simple PDF format or similar representation of paper diagrams/pages. So I guess they will have to take the animations and convert them to MP4 standards. I guess that is/will be a headache. I would have never expected movies in this sort of product. As I would like to be able to "grab a page" print it out and take it to my truck/car to work on and not worry about destroying the electronic devices required to view the electronic manual.heres what echAuthority said in an email request....As Adobe ended support of Flash Player on December 31, 2020, in order to insure that Mopar TechAuthority is selling products containing current technology, we have removed all Service CDs and USBs for purchase from Mopar TechAuthority. Please check back thru early 2021 for the newest product releases free from Flash Player as we are working to stock/restock products in Mopar TechAuthority.
I refuse to pay for an overpriced subscription, toyota was like 30 bucks for a month or 10 bucks for 3 days.
heres what echAuthority said in an email request....As Adobe ended support of Flash Player on December 31, 2020, in order to insure that Mopar TechAuthority is selling products containing current technology, we have removed all Service CDs and USBs for purchase from Mopar TechAuthority. Please check back thru early 2021 for the newest product releases free from Flash Player as we are working to stock/restock products in Mopar TechAuthority.
I refuse to pay for an overpriced subscription, toyota was like 30 bucks for a month or 10 bucks for 3 days.
Them and China: https://www.thedrive.com/news/38897...ver-16-hours-before-pirated-copy-restores-opsI guess they didn't get the 100 memos and didn't have time to prepare for the demise of the flash player?
Can you make a copy of that USB? Asking for a friend