Too much oil and poor dealer help

[Dinky503]

What pile crap. What's a measly couple hundred to RAM for this inspection, especially since you've documented the most thorough run-around in the history of Stellantis!
[edit] I just read where you were quoted $2400 to drop the pan and inspect crank. I'll do it for $2200!

Lol my buddy would do it for a lot less, but need a Ram dealer to do it. I just need a little scaring on anything down there and icing on the cake. Also me paying out of pocket for motor inspection won't look good for Ram down the road. So I really don't mind it.

 

[CdnHO]

I would hope that Ram will reimburse you if they do find some issues down there. Hopefully the tech will be honest about the findings.

 

[LegendaryLawman]

Unbelievable twist in the story, Ram has sure become an awful company

 

[Dinky503]

I would hope that Ram will reimburse you if they do find some issues down there. Hopefully the tech will be honest about the findings.

If something is found they will have to take care of it. Liability and vehicle is under warranty, they would lose any court case if it came up.

 

[Dinky503]

Unbelievable twist in the story, Ram has sure become an awful company

Very awful, Stellantis isn't doing to well in any department right now.

 

[56ram2500]

$2400 bucks to drop the pan and inspect the crank!!

That's 11 hours @ $200 hr labor the rest to cover oil & shop supplies.

 

[F3arl3sslimited]

If something is found they will have to take care of it. Liability and vehicle is under warranty, they would lose any court case if it came up.

I would request to see it personally. Take photos etc.

 

[Dinky503]

I would request to see it personally. Take photos etc.

Going to try

 

[CaptainMike]

That's 11 hours @ $200 hr labor the rest to cover oil & shop supplies.

When you put it that way it sounds like a bargain!

 

[609er]

That's 11 hours @ $200 hr labor the rest to cover oil & shop supplies.

Warranty is 2.3 hours for main and rod bearing inspection. So 11 hours is a bit much but it does suck pulling that pan and bearing caps

 

[LegendaryLawman]

Warranty is 2.3 hours for main and rod bearing inspection. So 11 hours is a bit much but it does suck pulling that pan and bearing caps

Does the engine need to be lifted? The older 2nd/3rd gen it didn’t…

 

[AH64ID]

Does the engine need to be lifted? The older 2nd/3rd gen it didn’t…

I don’t know about 2nd gen’s, but the motor did have to be lifted to drop the pan on 3rd gens.

 

[Dinky503]

Does the engine need to be lifted? The older 2nd/3rd gen it didn’t…

Cross member is in the way is all. Oil pan gasket is $200 by itself.

 

[mbarber84]

Cross member is in the way is all. Oil pan gasket is $200 by itself.

$200 through the Mopar dealer counter?

 

[Dinky503]

$200 through the Mopar dealer counter?

Yeah. It's what my buddy looked up in his system (non dealer). We were shocked on the price as well. Book time was like 2.5hrs I believe and they aren't the cheapest for oil.

 

[mbarber84]

Yeah. It's what my buddy looked up in his system (non dealer). We were shocked on the price as well. Book time was like 2.5hrs I believe and they aren't the cheapest for oil.

So probably less than $100 for an actual Cummins gasket. It’s amazing Mopar can even sell any parts with the absurdity of their markups

 

[Dinky503]

So probably less than $100 for an actual Cummins gasket. It’s amazing Mopar can even sell any parts with the absurdity of their markups

Yep it's ridiculous, I would definitely be more upset if I were not getting reimbursed. Just to know what it looks like is a peace of mind. Any bad marks or wear it will be motor replace. All clean not marks or wear I am good, I have a feeling they are replacing injectors and just kicking it back out.

 

[CdnHO]

So probably less than $100 for an actual Cummins gasket. It’s amazing Mopar can even sell any parts with the absurdity of their markups

Back in the day I had a 97 12 valve. At certain intervals the tappets required adjustment. Each cylinder had its own tappet cover with an "O ring" seal. The dealer here in canada wanted almost 30 dollars per seal. Since we did a lot of weekend camping in Michigan back then, I stopped at a Detroit Cummins shop on the way home. Price was 3.50 per seal. We Canadians really have to bend over for parts. I understand that there is an exchange rate but parts prices are rediculous here. Short story is get. your parts from Cummins if possible.

 

[werard]

So probably less than $100 for an actual Cummins gasket. It’s amazing Mopar can even sell any parts with the absurdity of their markups

Not to defend Mopar, but dealers set their own prices on parts, which is why you such a wide difference depending on what dealer you deal with.

 

[mbarber84]

Not to defend Mopar, but dealers set their own prices on parts, which is why you such a wide difference depending on what dealer you deal with.

I was referring to Mopar online, but many of the dealers are way out of line as well.