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Lifter Failure? Report it here!

I have a 2022 with 23K of city driving. Truck blew up on the freeway 3 months ago. Dealer has been stringing me along for three months. One and a half months ago they told me the motor had a bad lifter and rocker arm. They replaced that. Then 3 weeks ago, there was lower damage to a piston and I needed a new motor... but it was covered but they needed approval for the "restricted" motor. Now finally, yesterday they text and say the motor has been approved. TODAY they call and say, due to "contaminates in the fuel" the motor is no longer approved under warranty and neither is my rental. They won't do anything under warranty!!! So - next call is to my lawyer I guess. This is a brand new truck that has had all services and recalls performed and documented. This is just STAR and RAM trying to get out of this engine replacement. IM FURIOUS! Any feedback or advice would be greatly appreciated by all!
If they changed lifters it is very likely that there are contamination (metals) in the oil. So if they did not flush out those contaminations it could be that they were trapped in a bearing. I’m not an expert. But watch this video and you get the idea from an expert.
 
If they changed lifters it is very likely that there are contamination (metals) in the oil. So if they did not flush out those contaminations it could be that they were trapped in a bearing. I’m not an expert. But watch this video and you get the idea from an expert.

Your "expert," aka JB Reviews local Ram "master" tech isn't very well regarded as a true expert on these engines around most of the diesel forums.

He gets a few things right, but has been so very wrong on so many other statements in the past.

Fass fuel filters/bypasses to remove the factory filters is nuts.
 
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I saw a picture of an oil gallery screen that was being inspected for metal debris caused by cam/lifter failure. I thought they were talking about the Cummins but not exactly sure. Does anyone know if or where it is located on the engine or if it exists ?
 
I saw a picture of an oil gallery screen that was being inspected for metal debris caused by cam/lifter failure. I thought they were talking about the Cummins but not exactly sure. Does anyone know if or where it is located on the engine or if it exists ?
I think the only screen that could possibly catch debris in a Cummins is on the pickup tube.
 
Another lifter failure here (filled out the form).
2019 3500 HO, all stock, 52K miles, 214 idle and 1287 drive hours. 15k OCI using Fleetguard filters with Rotella T-6 5w-40.
Brought it in to local dealership due to a steady ticking sound from upper engine (not the typewriter sound) . The factory 5y/100k mile warranty was going to age out in 3 days. Claim submission initially rejected due to it being out of warranty. Stellantis claimed that warranty aged out 3 days prior. I had to open a case with RAM Customer Support and petition that Stellantis had the wrong in-service date associated with my truck. I had to send RAM Customer Support my Sales order proving I bought the truck 2/10/20. Their systems showed the in-service date as 2/7/20. Took about 2 weeks for Ram Customer Service to confirm that the in-service date now reflected 2/10/20. After another 3-4 weeks I had to talk to the Dealer's Service Manager ask him to contact their Regional Rep to approve the claim. Because now that the date was changed, any submissions now took place after warranty expired, and Stellantis would deny the claim. That apparently did the trick because they proceeded to repair the truck.

Outcome: Cam and Lifters replaced.
Tech indicated there were two collapsed lifters and some scores on the cam lobes. I didn't get any pictures. They turned the repair around pretty quickly once the claim was approved.

Happy with the capability of these trucks (pulls like an ox), styling and features of the tuck. Pretty dissatisfied with the reliability\repairs needed.

I know Stellantis has lost money on me as a customer. Although these trucks are expensive, the profit margin on these trucks isn't greater than the work I've had done to it.

Warranty Repairs over the last 5 years:

1. Cam and Lifters (Quoted $13,320 if I paid. I know warranty costs were less)
2. CP4 --> CP3 revised unit replacement (recall replaced - did not fail in use)
3. AC cooling issues related to TSB 24-001-20 Heater Core
4. Failure of Heater Core resulting in leaking coolant into cab.
5. Full carpet replacement due to Heater Core leak.
6. Radio \ Screen replacement due to SiriusXM signal start up delay
 
Another lifter failure here (filled out the form).
15k OCI using Fleetguard filters with Rotella T-6 5w-40.
Sorry to hear about the situation but glad you got the warranty fiasco worked out. I'm gonna take a lesson from your story though.... 15k OCI is waaaaay too long. Like some others, I'm gonna stick with 5k OCI (for me that'll work out to about once per year or so). I'm not suggesting the 15k OCI caused your lifter failure, but I'm pretty positive it didn't help prevent it.
 
Sorry to hear about the situation but glad you got the warranty fiasco worked out. I'm gonna take a lesson from your story though.... 15k OCI is waaaaay too long. Like some others, I'm gonna stick with 5k OCI (for me that'll work out to about once per year or so). I'm not suggesting the 15k OCI caused your lifter failure, but I'm pretty positive it didn't help prevent it.
I hear ya. Following the MFG recommended schedule. I don't run bio-diesel (12k OCI), so I went with the 15k OCI.
 

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I hear ya. Following the MFG recommended schedule. I don't run bio-diesel (12k OCI), so I went with the 15k OCI.
Since the EPA federally mandates biodiesel percentages I’m surprised you can find straight #2 diesel. I wish I could find it here. We can buy non-ethanol gasoline but not non-biodiesel. The pump is only required to have a biodiesel sticker on it if over 5%. I asked a friend of mine that used to deliver fuel to various places about any place that had #2 diesel and he said they blend it at the fuel rack where it comes from the pipeline and every place was using it. I’m going with the 5k OCI also but the pictures I’ve seen of the cam failures were not a lubricant failure. They were clearly a metallurgy problem with the spalling on the camshaft.
 
Since the EPA federally mandates biodiesel percentages I’m surprised you can find straight #2 diesel. I wish I could find it here. We can buy non-ethanol gasoline but not non-biodiesel. The pump is only required to have a biodiesel sticker on it if over 5%. I asked a friend of mine that used to deliver fuel to various places about any place that had #2 diesel and he said they blend it at the fuel rack where it comes from the pipeline and every place was using it. I’m going with the 5k OCI also but the pictures I’ve seen of the cam failures were not a lubricant failure. They were clearly a metallurgy problem with the spalling on the camshaft.
The pumps I regularly use don't have biodiesel stickers, but it's impossible to know for sure if it's blended. According to the US Dept. of Energy "Pumps dispensing biodiesel blends of 5% (B5) or less must include a label stating that the fuel “may contain up to five percent biodiesel” and those distributing blends greater than 5% must be labeled with the capital letter B, followed by the numerical value volume of biodiesel and the words “biodiesel” or “biodiesel blend.”

Moving forward I'm going to ignore the owners manual and move the OCI from 15k to 5k.
 
You can change the oil every 92 miles if you have the time and money -- won't matter. These are faulty parts that unfortunately are going to need replaced.
Yeah, that's what's got me concerned. Since a couple of my lifters were collapsed, I wondering if lack of use was the cause? When I run it, it does it's share of heavy lifting. But for the last 2 years it's been sitting more then it's being used. Might have to go out and drive it once every couple of weeks and put a hundred miles on it to keep the juices flowing.
 
You can change the oil every 92 miles if you have the time and money -- won't matter. These are faulty parts that unfortunately are going to need replaced.
Thats more than likely the case. But it cannot be helping the situation running oil out to 15,000 miles, especially under the conditions these trucks were built for. I can't make a technical mechanic's argument that more frequent oil changes WILL make a difference with this issue, but I know it'll make me feel like it does-- and thats important for a lunatic like me who can't even start the truck in the driveway without thinking, "is today the day?"

5k to 6k oil changes may not keep faulty parts or a bad design from failing, but theres no way I'll be convinced that with current oil technology and chemistry that running a hard-working diesel truck to 15,000 miles on the same oil can possibly be good for it.
 
Thats more than likely the case. But it cannot be helping the situation running oil out to 15,000 miles, especially under the conditions these trucks were built for. I can't make a technical mechanic's argument that more frequent oil changes WILL make a difference with this issue, but I know it'll make me feel like it does-- and thats important for a lunatic like me who can't even start the truck in the driveway without thinking, "is today the day?"

5k to 6k oil changes may not keep faulty parts or a bad design from failing, but theres no way I'll be convinced that with current oil technology and chemistry that running a hard-working diesel truck to 15,000 miles on the same oil can possibly be good for it.

Modern diesels have cleaner oil than any time in a diesel engine's history due to all of the crappy regulations requiring clean emissions. Ash polluting your oil is a thing of the past. Then you have the wildly improved synthetic oils used today vs. 20 years ago.



You are throwing money and time in the trash with a 5k OCI -- but do what makes you sleep good at night.


The clip below is of a 3rd gen -- pre DPF and pre DEF. Oil full of ash, always. Yet somehow he goes 20k miles between oil changes and has 330k trouble-free miles on the truck.

There are countless examples of this. Countless.

Screenshot 2025-04-24 at 7.06.00 AM.png
 
Modern diesels have cleaner oil than any time in a diesel engine's history due to all of the crappy regulations requiring clean emissions. Ash polluting your oil is a thing of the past. Then you have the wildly improved synthetic oils used today vs. 20 years ago.
I would have to disagree with you on the cleaner oil issue. I have a 97 owned since brand new 2022 high output change the oil basically at the same time on each truck. I do timewise oil changes one year same oil Amsoil 15 W 40 on the 97 10W-30 on the 22 each truck driven average of 2000 miles a year. I know it’s not a lot. But the oil is definitely blacker on the 22 compared to the 97. I believe most of the crap is going out of the exhaust on the 97, instead of being recirculated and recirculated and recirculated, when I was driving the 97 a lot I would change the oil every 7000 miles, Amsoil on both and I would do a filter change at 3500 miles and add 1 quart just my opinion.
You are throwing money and time in the trash with a 5k OCI -- but do what makes you sleep good at night.


The clip below is of a 3rd gen -- pre DPF and pre DEF. Oil full of ash, always. Yet somehow he goes 20k miles between oil changes and has 330k trouble-free miles on the truck.

There are countless examples of this. Countless.

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I would have to disagree with you on the cleaner oil issue. I have a 97 owned since brand new 2022 high output change the oil basically at the same time on each truck. I do timewise oil changes one year same oil Amsoil 15 W 40 on the 97 10W-30 on the 22 each truck driven average of 2000 miles a year. I know it’s not a lot. But the oil is definitely blacker on the 22 compared to the 97. I believe most of the crap is going out of the exhaust on the 97, instead of being recirculated and recirculated and recirculated, when I was driving the 97 a lot I would change the oil every 7000 miles, Amsoil on both and I would do a filter change at 3500 miles and add 1 quart just my opinion.

I have a 99 and also a 21. The 99's oil is much dirtier and full of ash.

Both reports are anecdotal I suppose.
 
The 97’ and the 99’ neither have EGR. So the oil should be cleaner unless running overly rich or oil consumption.
 
Had to go back and edit my comment. Got to thinking a little further into that and remembered the 99 would have been a 24 valve and those didn’t have EGR. But original California P-pump 12 valve trucks did.

Oddly enough, no EGR on my California '99 and no factory cat either.
 
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