Will_T
Well-Known Member
I thought I saw this talked about a long time ago and maybe I even posted in that thread. I can't find it now though. Anyway, Yesterday I started getting emails and warnings from Ram about the recalls I have been unsuccessfully trying to get done for at least 9 months, or one of them maybe only 7 or 8 months. My dealer here just keeps telling me very limited availability on parts and I am on the list and the list is long. (Like maybe one recall a week!!) I am living with it and have taken steps on both the grid heater relay and the exploding transmission fluid problems to avoid a disaster like the photos recently posted in another thread,
But suddenly Ram has decided to harass me like it is my fault the dealer will not do the recall work. I got an email shown below just this morning. And I have had a couple of warnings yesterday and today on my radio screen in the truck. I can ignore the email and dismiss the in truck warnings, but they sure are annoying after all the effort I have put into trying to get them done.
Additionally, there is a message, (shown below), just today that is stuck on my radio screen saying a pop-up app is being downloaded. What is that about? I don't want a pop-up app or the pop-up warnings from Ram. Or the continuing emails. It would be one thing if Ram just sent out a notice when the recall is issued and then the dealers would do the repair. But that is not how Ram works and it is certainly not the customers fault that the dealers drag their feet on these things.
Anyway, just a rant I know, but I am a bit touchy on this subject after all this time getting the dealer runaround on both of these recalls. Another contributing factor to the annoyance is that these are the 3nd and 4rd recalls on this truck. When I tried to get the first two done, I got the runaround each time on both of those. Both on the first relay recall and the tailgate latch recall, I was told the wait was months minimum to get those done. Then on the first relay, the NEXT DAY I was in for an oil and fuel filter change and was told that the recall needed to be done. I explained that I was on the schedule but it was 3 months out. The guy behind the counter laughed and said "I have technicians looking for something to do, we will do it after the oil change". On the tailgate latch, same thing. Service department said no appointments available for at least 2 or 3 months. A week later at an oil change, the did it.
Rant over. Sorry!
Here is the popup message stuck on the screen: I did not think to take a photo of the Warning message itself either time before I dismissed them.
But suddenly Ram has decided to harass me like it is my fault the dealer will not do the recall work. I got an email shown below just this morning. And I have had a couple of warnings yesterday and today on my radio screen in the truck. I can ignore the email and dismiss the in truck warnings, but they sure are annoying after all the effort I have put into trying to get them done.
Additionally, there is a message, (shown below), just today that is stuck on my radio screen saying a pop-up app is being downloaded. What is that about? I don't want a pop-up app or the pop-up warnings from Ram. Or the continuing emails. It would be one thing if Ram just sent out a notice when the recall is issued and then the dealers would do the repair. But that is not how Ram works and it is certainly not the customers fault that the dealers drag their feet on these things.
Anyway, just a rant I know, but I am a bit touchy on this subject after all this time getting the dealer runaround on both of these recalls. Another contributing factor to the annoyance is that these are the 3nd and 4rd recalls on this truck. When I tried to get the first two done, I got the runaround each time on both of those. Both on the first relay recall and the tailgate latch recall, I was told the wait was months minimum to get those done. Then on the first relay, the NEXT DAY I was in for an oil and fuel filter change and was told that the recall needed to be done. I explained that I was on the schedule but it was 3 months out. The guy behind the counter laughed and said "I have technicians looking for something to do, we will do it after the oil change". On the tailgate latch, same thing. Service department said no appointments available for at least 2 or 3 months. A week later at an oil change, the did it.
Rant over. Sorry!
Here is the popup message stuck on the screen: I did not think to take a photo of the Warning message itself either time before I dismissed them.