RamCares Cp4 service solution updates - (Y78) CP4 recall issued by FCA - 2020 Parts Available May 10

[SMK Shoe]

I am actually scared to call my dealership. I have absolutely NO confidence in their ability to correct any problem on my vehicle.

 

[Great White North Eh]

Nope but I got another recall to stick on the fridge….something about the wiper arms coming off and trying to poke me in the eye or what not.

 

[elephantrider]

I wouldn't want a tech doing that swap, either. yikes.

 

[MEGA HO]

Nope but I got another recall to stick on the fridge….something about the wiper arms coming off and trying to poke me in the eye or what not.

Same. I know you're somewhere in my area, any dealers you can recommend for the pump recall job? I've ordered from Derrick Dodge in Edmonton but since moved and now the one closest to me is the one in Stony Plain, don't know anything about them, or any other RAM dealer for that matter as I have yet to deal with any of them for anything serious.

 

[Hairy]

I have not heard they even have parts for the job yet?

 

[Wayne007]

My dealer in NE Ohio said they haven't heard any news or received any parts yet. I'm not anxious to be one of the first either. I also got the wiper arm recall and he said just to give the nut another quarter turn. Haven't done it as of yet. I figure if it hasn't come loose in 18 months, another few weeks won't hurt.

 

[MikeXM]

My dealer said they have no idea when these parts will come. He mentioned an important recall on the ecodiesel that took them 2 years to get parts... So, it really depends of how lucky you are.

 

[Great White North Eh]

Same. I know you're somewhere in my area, any dealers you can recommend for the pump recall job? I've ordered from Derrick Dodge in Edmonton but since moved and now the one closest to me is the one in Stony Plain, don't know anything about them, or any other RAM dealer for that matter as I have yet to deal with any of them for anything serious.

I am in the ‘’bush’’ Bermuda Triangle with Drayton, Whitecourt and Barrhead being similar distances away. Had ok luck in Whitecourt but have been going to Barrhead the most. They have/had a couple good mechanics that have won some Chrysler skills competitions and bring in their retired diesel dog when needed.
Like every rural Alberta town they have taken a kick-en the last few years so staffing in the shop is reduced. Haven’t tried the Stoners so can’t help there sorry although my cousin is married to the owner. It can be ‘’a small world’’ once you get out of the city but that’s a good thing.

 

[Great White North Eh]

I am worried that Puttin might put a fork in our pump replacement dreams. If he is given enough chain we might be gettin Lada pumps.

 

[H3LZSN1P3R]

I am worried that Puttin might put a fork in our pump replacement dreams. If he is given enough chain we might be gettin Lada pumps.

They are indestructible vehicles so im down for it!

 

[Chrisminx]

My dealer said end of Q1, but that it's a moving target.

 

[Fwgolden]

My dealer said end of Q1, but that it's a moving target.

So, a we don't know is what they said??

 

[Lawdog3500]

My dealer said end of Q1, but that it's a moving target.

Same. He read from a letter from FCA and said it was likely to slide, but that's all he knew.

 

[Lumpskie]

Is there a process that should be followed to move forward with an aftermarket CP3 swap, which would guarantee reimbursement? I'm starting to think seriously about such a swap, but don't want to make some small misstep which causes me to pay out of pocket for a recall item. I remember someone on here already got reimbursed, but can't remember who.

 

[H3LZSN1P3R]

Is there a process that should be followed to move forward with an aftermarket CP3 swap, which would guarantee reimbursement? I'm starting to think seriously about such a swap, but don't want to make some small misstep which causes me to pay out of pocket for a recall item. I remember someone on here already got reimbursed, but can't remember who.

At this point since they sent out 2 letters i have my doubts they will reimburse you usually its only if you had to do it before the recall campaign started

 

[Xflight29]

Is there a process that should be followed to move forward with an aftermarket CP3 swap, which would guarantee reimbursement? I'm starting to think seriously about such a swap, but don't want to make some small misstep which causes me to pay out of pocket for a recall item. I remember someone on here already got reimbursed, but can't remember who.

Why can't you wait until the mid summer when they say parts will be available?

 

[Lumpskie]

Why can't you wait until the mid summer when they say parts will be available?

I am taking a trip to the North Maine Woods (no tow service... or cell phone service up there) and may also be doing a heavy tow from NH to MT.

 

[H3LZSN1P3R]

I am taking a trip to the North Maine Woods (no tow service... or cell phone service up there) and may also be doing a heavy tow from NH to MT.

You will be fine with your CP4

 

[UglyViking]

You will be fine with your CP4

I love this sort of information. Super helpful to the OPs question. Is it likely that OPs CP4 will fail? Prob not, only like a 4-5% failure rate, but considering cost of getting a dead truck out of that area it becomes more important.

 

[jkempken]

Called Dealer this morning and asked if parts are available, they stated Q1 2022. I will call again on March 31st .