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Mopar extended warranty - yea or nay?

Assuming you bought an extended warranty - would you do it again?


  • Total voters
    45
  • Poll closed .

techman

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Cash is king. Keep your money folks! Handing that wad of cash over to a 3rd party warranty company for years of safe keeping at zero percent isn't a great financial move, agree?

Let's start a new poll. Out of pocket repair costs post factory warranty minus deductible. Not maintenance items, the big ticket items only.

$0 to $1000
$1000 to $5000
Over $5000
Not a dime...my extended warranty covered it.
OR
I sold the truck before the warranty expired.
 

Dave01

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If anyone wants to save the money on the warranty and is concerned they might spend it rather than save it, go ahead and send it to me for safekeeping. Mail it to Dave01, care of Foxwoods Casino, Ledyard CT. I'll treat your money as if it WASN'T my own, will make every effort to make those slot machines pay out at over 97%! :cool:
 

ClawSS

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"...pressuring administrators to deny claims on weaker and weaker grounds."

Ugh, this is how it usually works for me. I really don't want to swap out my tires just to have the transmission looked at, but you do what you gotta do, I guess.
 

jebruns

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Well, you're either fabulously wealthy, got a really fantastic deal on a warranty, or are bad at math. If you bought a warranty for $1000 and that represents .001 percent of your accumulated wealth, you have $100 million dollars.

The 1 in 100 was a reply to "only 1 in 100 will save the money" in the post I quoted. Expected pay outs were roughly 3-10% expected rate when I was in the industry. Remember slot machines pay out about 97%. Is that still 'peace of mind' for a non-catastrophic financial risk?

Do you also buy a 'home warranty' for all of your appliances, plumbing, HVAC, etc? Or do you accept those risks and self-insure?

I currently have 4 vehicles. I'm almost certainly to lose vs "the house" buying warranties for all of them. Long term, so is everyone else. It's expensive 'peace of mind' to bet the vehicle is going to have a covered failure between the end of the factory warranty and the end of the extended warranty, particularly if you have the discipline to save. Cash in the bank for any unexpected expense is true peace of mind over someone else covering a very specific risk at a low rate of return.
You are correct. My math is wrong. I'm 3 days into a bout with Covid, so kind of have Covid brain right now. I should have said less than .1 percent.

No, I don't buy home warrantys. I'm a very "handy" guy and can fix most appliances, I rebuild small gas motors, do all my own vehicle maint (including on our diesel pusher), etc. But I can't fix a major diesel or tranny issue.

And I do hear you. Most are going to lose the bet, otherwise Mopar would not sell this product. I have the money in the bank to buy many of these trucks, for cash. But we like the peace of mind the ext warranty provides.
 

marconi306

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So, here is my thought process: You better have tools and some form of good desire to fix your vehicles, therefore do NOT care much of getting your hands dirty. If I can do it, while I am NOT in any shape or form a mechanic, technician at all, then most like many of you out there can do the same. Buy a OBDll scanner and try to find at least what is wrong with your vehicle. The device (or at least mine) which should be fairly advanced, should be the gold mine that will probably save you a large amount of money, and most likely pay off while you save by not paying the dealerahip AND their exaggerated diagnosis fees of $220, before even they do anything to your car. Google the code and you will MOST likely find the “glitch”. Moreover, there are tons of YouTube vids getting into a lot of specifics of how you can fix that issue as I encounter myself in few occasions…aka, TurboActuator, Cleaning the EGR valve and EGR Cooler, for example, or exchanging the Solenoid and/or the Plate Valve of the 68RFE Automatic Transmission 4x4.. Thanks God I did not have to change the Solenoid and/or the Plate Vlave, since apparently the code went away while I exchanged the filters inside the transmission and the fluid of course, therefore the code never came back. I have to admit that the fluid was fairly dirty, but I would assume that 40,000 miles should have not been that bad while I don’t tow almost anything other than once in a blue moon my 5th wheel, just to move it out of its sitting spot/storage. Anyway, I did end up doing the other upper mentioned tasks, and it was not that bad after all bottom line. Yes, it took me 2 days while I was doing everything in a slow motion mode and carefully paying attention to details and put back all the screws as I photographed from where I got them, besides watching some of these mechanics dudes that explained in really much detail everything, and save you thousands, while doing yourself vs going at any dealerships. Changing the Turbo Actuator, you will probably run at about $2700+ most likely, and that is something pretty scary type of bill, I would say, just like that, one of a sudden, when you can do it yourself at around $1100 max, taxes included, while buying an aftermarket part, that are way better in my opinion than the OEM Holset, let alone that you will replace an item like Holset brand that will most likely last you way more than just another 50K to 85k miles in my opinion too, and in some instances, based of what I heard from other people too. My brand new 2017 Ram 2500HD got to 58K ish and that was it, therefore my Turbo Actuator already start showing signs of getting bed, giving me 3 codes immediately. The EGR Vlave and EGR Cooler in particular are a little more messy, but, I am pretty much sure a lot of you can do it, and boy, you will make yourself a favor by saving $1600+ in most instances, while they will need to change your CCV filter too which you can find it on line at around $75-$85 most likely too, basically the same as the Mopar ($180+ at the dealership), since I compare them side by side and these were made in China as far as I remember anyway, or you might have to pay at least $1000 if you lucky while going to a better priced mechanic. So, these maintenances are just a few that many of you might have run into I would assume, just like myself. Greasing your shaft, changing your water separator, engine diesel filter, engine oil and filter, transmission regular services, differential services, transfer case, or greasing the joints here and there for better functionality, including changing air engine filters and cabin air filters, etc… I do that all by myself and I saved thousands in the last 5 years of my ownership of my truck. Unfortunately, based of my needs and traveling distances for work plus vacationing, then I realize that I have to much of a truck that I don’t need due to such expenses, let alone that I do it myself as I mentioned here, but still, the diesel price it is not friendly anymore here in CA, bottom line, therefore it made perfect sense for me to sell my “baby”(aka truck) at this point in time. I was doing all of these maintenances for all my cars/mainly trucks for the last 35 years, while I owned more than 28 vehicles, out of which 5 trucks (4 Rams and 1 GMC).. Bottom line is that all the money that I paid for the tools over the years, then paid off really well too. I will say this, please don’t get discouraged about getting into such necessities or required maintenance, since is not that hard in the end. I would not recommend doing other thing/s more complicated if you don’t know what you are doing, such as rebuilding the transmission, or changing gaskets, pinions or gears, etc, into your transmissions or rods into your Cummins engine, etc, which that in itself requires a lot of knowledge I would say. I watch many people showing how to do it but I would rather have someone as a professional getting into that job, while you need special tools and knowledge of some torques/steps/order of such more complicated task, etc.. I did not have to do any of that since I did not have many miles on any of my trucks, or even towing regularly, but at some point in time I would have to probably need such “repairs”, I would assume too. Also, I would probably NOT buy any extended warranty at all since these are just a waste of money in my opinion, while you get to know the truth of such “scam” hypothetical and metaphorically speaking since when the time comes then you will be faces with other bills like, parts are covered by extended warranty, but the labor is not, or they will install in your truck “remanufactured” parts, like these dealership out there told me, including the Chrysler-Dodge themselves too, since my vehicle should have been covered by 100K warranty anyway, but in which controversy, the manufacturer refuse to fix my car saying that the Turbo Actuator it is NOT covered by the “Power-Train” warranty, etc…let alone your extended warranty too that cover mainly the power-train in my opinion.. That is what I call waste of money. The truck came with 100K Power Train Warranty, but for my surprise, they kept telling me that is NOT covered, which I considered a presumable “scam” too, since the Turbo-Actuator it is part of the engine, basically A required part of the engine in order to have your truck functioning or moving, and therefore “you” can’t tell me that is NOT covered. However, when I threatened the Chrysler-Dodge with legal action, then they said that as a courtesy then they will fix my truck, “but” only with providing the part (Holset) and then the rest of the bill it is my responsibility, which is crazy too and totally unacceptable, while they also said that they will provide ONLY remanufactured part bottom line anyway (meaning Holset Tutbo-Actuator).. Stuff like that though me over the years that I need to learn quick how to fix things and NOT get “dragged” into any extended warranty anymore due to so much small print or missing print while you agree to get such “extras” which are nothing but headaches when you truly need them. However, nothing I said here it is any mechanical advise or legal advice, therefore you do you, as you may find suitable for your financial circumstances or decisions including sicking any professional if need it. Good luck to anyone of you. Stay safe while driving!!
 
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marconi306

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I know, it is complicated for some people. Therefore is NOT for everyone out there!!

No worries, it will be valuable for some, most likely too!
 

jebruns

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I know, it is complicated for some people. Therefore is NOT for everyone out there!!

No worries, it will be valuable for some, most likely too!
It's not the content, it's the presentation. You need to hit the enter key every now and then and break it into some paragraphs.

The Mopar Ext Warranty I have is an exclusionary policy, and it does not exclude turbo actuators.
 

gen5020

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No
You are correct. My math is wrong. I'm 3 days into a bout with Covid, so kind of have Covid brain right now. I should have said less than .1 percent.

No, I don't buy home warrantys. I'm a very "handy" guy and can fix most appliances, I rebuild small gas motors, do all my own vehicle maint (including on our diesel pusher), etc. But I can't fix a major diesel or tranny issue.

And I do hear you. Most are going to lose the bet, otherwise Mopar would not sell this product. I have the money in the bank to buy many of these trucks, for cash. But we like the peace of mind the ext warranty provides.
Warning! Do not waste your money on an extended warranty! I say this from experience. My truck is dead at 68,000 miles. I bught the deluxe extended warranty for my brand new 2500 because I am not a mechanic. To date, my truck has had a variety of issues and not one of them has been covered by the alleged warranty that I paid thousands of dollars for. It was an extreme rip off from a very dishonest dealership. Every repair has been cash out of pocket and now the truck is dead. Never even made it to 70K miles. Whatever you do, don't pay for an extended warranty because it doesn't actually exist. You are just volunteering to give the dealership several thousand extra dollars.
 

truckin-on

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No

Warning! Do not waste your money on an extended warranty! I say this from experience. My truck is dead at 68,000 miles. I bught the deluxe extended warranty for my brand new 2500 because I am not a mechanic. To date, my truck has had a variety of issues and not one of them has been covered by the alleged warranty that I paid thousands of dollars for. It was an extreme rip off from a very dishonest dealership. Every repair has been cash out of pocket and now the truck is dead. Never even made it to 70K miles. Whatever you do, don't pay for an extended warranty because it doesn't actually exist. You are just volunteering to give the dealership several thousand extra dollars.
Please clarify. From your comments, I assume you bought a 3rd party warranty, NOT the Mopar factory extended warranty? If you have had this experience with the Mopar warranty I would be extremely surprised, as my experience has been the exact opposite.
 

gen5020

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Good question,
Please clarify. From your comments, I assume you bought a 3rd party warranty, NOT the Mopar factory extended warranty? If you have had this experience with the Mopar warranty I would be extremely surprised, as my experience has been the exact opposite.
Please clarify. From your comments, I assume you bought a 3rd party warranty, NOT the Mopar factory extended warranty? If you have had this experience with the Mopar warranty I would be extremely surprised, as my experience has been the exact opposite.
Good question. Yes it was the factory warranty directly from the dealership. I asked the guy who sold it to me to give me a list of what it contains and he said to find it online.
 

truckin-on

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Good question,
So you have a contract that references the Mopar Vehicle Protection Plan (www.moparvehicleprotection.com)? What coverage did you buy, and what repairs are they refusing to cover?

I've had the experience in the past where the dealer has tried to sell me what they claimed to be a "factory warranty" but it is really a 3rd party offering - a far different thing.

I have no complaints with the manufacture's extended warranty covering most everything with the exception of wear items, trim, or maintenance.
 

gen5020

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So you have a contract that references the Mopar Vehicle Protection Plan (www.moparvehicleprotection.com)? What coverage did you buy, and what repairs are they refusing to cover?

I've had the experience in the past where the dealer has tried to sell me what they claimed to be a "factory warranty" but it is really a 3rd party offering - a far different thing.

I have no complaints with the manufacture's extended warranty covering most everything with the exception of wear items, trim, or maintenance.
I checked the contract and it says Mopar vehicle protection. Cost me $3700. The truck is currently dead. Dealership says the def system failed, the fuel system failed and the EGR system failed. They informed me before it was towed to the dealership and before it was diagnosed that nothing would be covered by the warranty. Or the radio which stopped working, or the gear shift lever which was loose. I've been on the waiting list for the recalled high pressure fuel pump since November 2022 and they also told me that nothing would be related to not replacing the fuel pump.
 

jebruns

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I checked the contract and it says Mopar vehicle protection. Cost me $3700. The truck is currently dead. Dealership says the def system failed, the fuel system failed and the EGR system failed. They informed me before it was towed to the dealership and before it was diagnosed that nothing would be covered by the warranty. Or the radio which stopped working, or the gear shift lever which was loose. I've been on the waiting list for the recalled high pressure fuel pump since November 2022 and they also told me that nothing would be related to not replacing the fuel pump.
You need to help yourself out here and read your warranty. If it is the Mopar Max Care, it will tell you what is covered. For example, under the "what is covered" part of mine for my 22 2500, it says:
ENGINE EMISSIONS: Air Pump; Air Supply Hose; Leak Detection Pump; Evaporative System Detector/Monitor; Vapor Canister; Air
Injection Valve; EGR Valve; EGR Cooler; Aspirator Tube; Fuel Tank Pressure Sensor; EGR Tube; Purge Solenoid; Knock Sensor;
Oxygen Sensor; Diesel Exhaust Fluid (DEF) System.
NOTE: CATALYTIC CONVERTOR AND PARTICULATE FILTER ARE NOT COVERED.


If it is indeed the Mopar warranty, it sure sounds your dealer is seriously trying to screw you. Any other dealers in your area?

Have you done any mods to the motor or tranny?
 

areuriding

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Yeah, something doesn't sound right here. Everything should be covered and you only out of pocket would be depending on the coverage you took. 200 dollars max. You need to explain more on what warranty you have, is it MAX CARE??
 

gen5020

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You need to help yourself out here and read your warranty. If it is the Mopar Max Care, it will tell you what is covered. For example, under the "what is covered" part of mine for my 22 2500, it says:
ENGINE EMISSIONS: Air Pump; Air Supply Hose; Leak Detection Pump; Evaporative System Detector/Monitor; Vapor Canister; Air
Injection Valve; EGR Valve; EGR Cooler; Aspirator Tube; Fuel Tank Pressure Sensor; EGR Tube; Purge Solenoid; Knock Sensor;
Oxygen Sensor; Diesel Exhaust Fluid (DEF) System.
NOTE: CATALYTIC CONVERTOR AND PARTICULATE FILTER ARE NOT COVERED.


If it is indeed the Mopar warranty, it sure sounds your dealer is seriously trying to screw you. Any other dealers in your area?

Have you done any mods to the motor or tranny?
No modifications to this truck at all. It is in original factory condition except that it doesn't work. Can you tell me where to find the warranty? I called the dealership that sold it to me and they said to look online. I super appreciate your advice and assistance.
 

Dave01

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In the pile of documents you received when you bought the car would be the warranty info. In my case that stuff usually stays in the original dealer folder they give you, sometimes I keep it in the car, sometimes not.

I also believe you can go on the Ram web site and enter your vin to see what they show for warranty.

In any case find your bill of sale from the dealer and it will line item all the expenses, the cost and type of warranty would also be listed there.
 

jebruns

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No modifications to this truck at all. It is in original factory condition except that it doesn't work. Can you tell me where to find the warranty? I called the dealership that sold it to me and they said to look online. I super appreciate your advice and assistance.
Go here and sign up, if you haven't already. Enter your truck's VIN, etc to get it assigned to your account:

After that, go here:

Scroll down until you see this tile and click on it:
1682527999203.png

Then click on the Download Plan Provision link and save the file. It has all the details in it.

Contact @RamCares here to help you figure out if these repairs should be covered. Sure seems like they should be.
 

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