Had the above warning come on yesterday while traveling for work. I was roughly 100 miles from home when this happened, so I turned around and immediately went home.
I had put 2.5 gallons of DEF in the tank the evening before, but noticed the gauge didn't reflect the addition. Was at 1/4 tank, so should've moved to 3/4.
Just finished up with the dealer who simply reprogrammed the ECM per a TSB (TSB number was not specified) referencing P203e code (reluctant level sensor).
The code makes sense, but the TSB leaves me perplexed.
I presume they are referencing TSB 18-034-21 which lists the following likely causes:
Scenario #1 - DEF Tank Overfilled.
• Scenario #2 - Residual Ice in the DEF Tank or Covering the Level Sensor.
• Scenario #3 - DEF Crystallization Covering the Level Sensor.
Scenario #1... nope. was at 3/4 tank after filling.
Scenario #2 nope... was 39 degrees out, and had been all day before filling. Temp never dropped below freezing before driving, and was well above freezing during the drive.
Scenario #3: unlikely since the ECM reprogram solved the issue
Reading the TSB talks about a new sensor design in 2019+ and issues in cold weather, no problems found on the numerous failed sensors provided for failure analysis, tank filled too much, etc...
So... I feel the reprogram is a band aide to a problem caused by an inadequate designed sensor system.
It may not be common, but the colder weather here in upstate NY appears to play a part.
So I guess no more road trips.