I figured I'd post this up here, just in case anyone else has the "dead truck" issue like I had. The worst part is the last line, in the closing comments, the tech essentially calls me a liar and says (based on literally no information) that my truck did not shut down while driving. It did, and I was on my way to get on I-95. This would have been a serious issue for me, and potentially life threatening for my wife if she'd been towing our loaded fifth-wheel and the truck just died like this at highway speed (no engine, no power steering, no brakes, no load leveling). Normally I would not blast them like this, but I thought everyone should know to stay away from this dealership. In addition to the long wait time (39 days) to diagnose and replace a starter (even though STAR told them to bench test the starter early in the process) my truck is also missing trim screws, and wheelhouse panels. All in all, shoddy work, poor communication from the dealer, and no confidence from this consumer. We will not be returning.
The dealership/service center was: Ourisman CDJR, of Woodbridge, VA. Stay away from this place.
@RamCares