Anybody Have Any Issues with the new HD's yet?

[Firstram1980]

They checked the sway bar and no issues found at this time. Could be sprung thought though causing the clunk. It’s in my short list to replace.

Get it in. They will be able to but be VERY VERY specific. I had videos and it took them a min.

Unknown at this time. I haven’t heard the clunk yet but the grind seems to be gone.


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Any update on the body mounts fixing the clunk?

Just made an appointment for late next week to get mine checked out. Hoping for the best

 

[NordicNevs]

Any update on the body mounts fixing the clunk?

Just made an appointment for late next week to get mine checked out. Hoping for the best

Body mounts didn’t fix the clunk but fixed the grinding noise which is a good step.

Hopefully more to come on the clunk noise.

Here is my video update if you would like to get more detail on the process so far

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[Firstram1980]

Body mounts didn’t fix the clunk but fixed the grinding noise which is a good step.

Hopefully more to come on the clunk noise.

Here is my video update if you would like to get more detail on the process so far

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Wow! Great video! The clunking sound is exactly what I have. However I don’t have the grinding noise.

Ill let you know if I find anything out next week when I take my truck in.

Thanks again!!

 

[NordicNevs]

Wow! Great video! The clunking sound is exactly what I have. However I don’t have the grinding noise.

Ill let you know if I find anything out next week when I take my truck in.

Thanks again!!

Anytime thanks for the kind words. I hope we figure it out. I’ll keep you all posted and please do the same.


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[Burn'n Oil]

Anytime thanks for the kind words. I hope we figure it out. I’ll keep you all posted and please do the same.

Nordic, when was your truck built?

 

[NordicNevs]

Nordic, when was your truck built?

6/2019


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[Firstram1980]

Not as nice as NordicNevs video but here is the clunk. Just over 500 miles on a 2500 Bighorn. 09/19 build date.

https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvimeo.com%2F393603854%3Fref%3Dem-share&data=02%7C01%7C%7C00c78d99b0184a60820608d7b9b0200d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637182038405307815&sdata=QN2D86mHWslPRvxCeR4hfwkkWgSnJ7PzFnLlK85FhVk%3D&reserved=0

 

[Burn'n Oil]

Not as nice as NordicNevs video but here is the clunk. Just over 500 miles on a 2500 Bighorn. 09/19 build date.

Good grief, that's just wrong...

 

[NordicNevs]

That’s terrible. Makes my skin crawl.

So when you listen to it there is almost a point of a metallic clunk before the thud, that’s cab mounts. I can almost guarantee it.

After they replaced mine I still have the thud but no more metallic clunk.

Might then to bring it to the dealer.

Also if you guys need anything related to this PM me. I’ll give you my dealer name and service advisor and tech. Hopefully it could be streamlined when you all go in.


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[Firstram1980]

That’s terrible. Makes my skin crawl.

So when you listen to it there is almost a point of a metallic clunk before the thud, that’s cab mounts. I can almost guarantee it.

After they replaced mine I still have the thud but no more metallic clunk.

Might then to bring it to the dealer.

Also if you guys need anything related to this PM me. I’ll give you my dealer name and service advisor and tech. Hopefully it could be streamlined when you all go in.


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Dropping off at dealer Saturday. I’ll show them the video. There is a TSB for cab mounts for the 2500 so hopefully they take care of it.

https://static.nhtsa.gov/odi/tsbs/2019/MC-10169258-9999.pdf

I will say 95 percent of the time this is an amazing truck. Love the Hemi with the 8 speed, it’s actually fun to drive! The interior is way better than the competitors and it rides great accept when going over awkward bumps and inclines when the clunk happens. There is also a rattle somewhere in the back but rarely and only when going over something like railroad tracks.

 

[RamCares]

Dropping off at dealer Saturday. I’ll show them the video. There is a TSB for cab mounts for the 2500 so hopefully they take care of it.

https://static.nhtsa.gov/odi/tsbs/2019/MC-10169258-9999.pdf

I will say 95 percent of the time this is an amazing truck. Love the Hemi with the 8 speed, it’s actually fun to drive! The interior is way better than the competitors and it rides great accept when going over awkward bumps and inclines when the clunk happens. There is also a rattle somewhere in the back but rarely and only when going over something like railroad tracks.

Hey Firstram1980,

Please do not hesitate to follow up with me via private message to provide the previously requested details if you would be interested in the additional layer of support for your visit!

Mark
RamCares

 

[BamaStar]

My bed was crooked so the dealer sent it to a body shop that straightened it out. They brought another one over to drop off when mine was ready to be picked up. Ram - my 2016 1500 made in Warren, had lots of areas messed up in the paint. My 2012 charger had a shiny spot on the trunk, and now this. I just laughed and said "It's a Chrysler alright".

 

[Firstram1980]

Not as nice as NordicNevs video but here is the clunk. Just over 500 miles on a 2500 Bighorn. 09/19 build date.

https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvimeo.com%2F393603854%3Fref%3Dem-share&data=02%7C01%7C%7C00c78d99b0184a60820608d7b9b0200d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637182038405307815&sdata=QN2D86mHWslPRvxCeR4hfwkkWgSnJ7PzFnLlK85FhVk%3D&reserved=0

Just dropped truck off and showed them video above. They acted like they couldn’t here anything wrong. I have no faith this is getting fixed. I’d bet my left nut they can’t even replicate. Hopefully they prove me wrong.....

Edit:
Was not proved wrong☹ Couldn’t replicate. Everything underneath checked out. Just going to live with it for now. Will just see if it gets any worse I guess.

 

[Ufoldfirst]

Mark
RamCares

How do I force an update to my Uconnect system? After a battery disconnect, the system went to basic. Lost SXM, cameras, daytime running lights, etc. Just basic radio. 8.4. How can I get it to update without a trip to the dealer? There is no online update for download. I'm a former Mopar tech (C/D/J/E) and prefer the do-it-myself-first technique.

 

[thestuarts]

How do I force an update to my Uconnect system? After a battery disconnect, the system went to basic. Lost SXM, cameras, daytime running lights, etc. Just basic radio. 8.4. How can I get it to update without a trip to the dealer? There is no online update for download. I'm a former Mopar tech (C/D/J/E) and prefer the do-it-myself-first technique.

Did you enter your VIN on the UConnect web site? If your vehicle is ready for an update, download the files and put them on a USB drive then follow the instructions in this video.

 

[RamCares]

How do I force an update to my Uconnect system? After a battery disconnect, the system went to basic. Lost SXM, cameras, daytime running lights, etc. Just basic radio. 8.4. How can I get it to update without a trip to the dealer? There is no online update for download. I'm a former Mopar tech (C/D/J/E) and prefer the do-it-myself-first technique.

Did you enter your VIN on the UConnect web site? If your vehicle is ready for an update, download the files and put them on a USB drive then follow the instructions in this video.

Thank you for the assist on this @thestuarts! Please do not hesitate to follow up with us via PM if any additional support is needed @Ufoldfirst.

Mark
RamCares

 

[Ufoldfirst]

Did you enter your VIN on the UConnect web site? If your vehicle is ready for an update, download the files and put them on a USB drive then follow the instructions in this video.

Yes, as I said, there is no online update to download. Moot point now, everything is there this morning.

 

[Ufoldfirst]

Thank you for the assist on this @thestuarts! Please do not hesitate to follow up with us via PM if any additional support is needed @Ufoldfirst.

Mark
RamCares

Thanks Mark. Everything is up and running this morning. Strange how it takes many hours for it to wake up...

 

[thestuarts]

Yes, as I said, there is no online update to download. Moot point now, everything is there this morning.

You didn't say where you checked online, so I just wanted to make sure you knew about the link I sent. Glad it worked out.

 

[RamCares]

Thanks Mark. Everything is up and running this morning. Strange how it takes many hours for it to wake up...

So glad to hear this update, thank you for taking the time to follow up! If you are ever in need of any additional support down the road, please do not hesitate to reach back out to us.

Mark
RamCares