Not sure what is meant by "many seem to know more than Ram does"? Ram did add the Lock-Out feature to the truck. I assume they expect drivers to use it when appropriate.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), use the Electronic Range Select
(ERS) shift control refer to “Electronic Range
Select (ERS) Operation” in this section for
further information to select a lower gear range.
Under these conditions, using a lower gear
range will improve performance and extend
transmission life by reducing excessive shifting
and heat buildup.
Surprised they also added that at most tow-haul mode and Exhaust Brake full on or auto feature too! It's amazing they have that almost never gear lockout for us to choose.