That's not encouraging, but I appreciate the honesty and warning.It's never really been a super simple process, unless you work with one of the handful of dealerships that specializes in custom orders. Unfortunately right now it doesn't get a whole lot better after your order is in. Parts shortages and shipping delays due to lack of available transport means that you don't know when your truck is going to show up or if it will actually show up with all of the features you ordered.