2022 Ram HD Builds and orders - Post and discuss your TRUCK order here! ** NEW USERS READ POST #1 **

[brv10]

Nope they said they can’t let it leave because They didn’t submit all paperwork yet . Salesman just called and says they have to wait for star to give them a remedy .

Tell them to get a relay out of parts for a 2019 and bolt it on.

 

[ACEd]

Stellantis (FCA US, LLC) is recalling 131,177 units of its 2021 to 2022 Ram 2500/3500 Heavy Duty pickups and Ram 3500/4500/5500 Chassis Cab trucks equipped with the 6.7-liter Cummins turbodiesel engine, due to the risk of fire. According to the recall, the engine can experience an engine compartment fire originating from the Solid State Intake Heater Grid Relay.

The vehicles affected are as follows…

• Ram 2500 (DJ) Pickups built between August 3rd, 2020 and October 8th, 2021 (67,597 units)
• Ram 3500 (D2) Pickups built between August 5th, 2020 and October 8th, 2021 (39,324 units)
• Ram 3500 Chassis Cabs (DD) built between August 12th, 2020 and October 7th, 2021 (7,317 units)
• Ram 4500/5500 (DP) Chassis Cabs built between November 13th, 2020 and October 8th, 2021 (16,939 units)

Recall Chronology –

• February 17th, 2021 – FCA US Vehicle Safety and Regulatory Compliance (“VSRC”) opened an investigation
  into 2021 Ram 2500, 3500, 4500/5500 trucks as a result of a detected trend of engine compartment fires.
• February 2021 – FCA US VSRC conducted an analysis of fire patterns, witness statements, and vehicle
  history and determined all of the affected vehicles were equipped with the Solid State Intake Heater Grid Relay
  and determined it was the origin of the fires.
• March 4th, 2021 – The FCA US Vehicle Regulations Committee (VRC) determined to conduct a voluntary safety recall on vehicles equipped with an unprotected Relay.
• May 17th, 2021 – FCA US became aware of a vehicle fire in a vehicle with a protected Relay.
• May 2021 to September 2021 – FCA US became aware of seven additional fires in vehicles with a protected Relay.
• October 8th, 2021 – FCA US identified seven customer assistance records, one warranty claim, and seven
  field reports potentially related to this issue for all markets with dates of receipt ranging from August 5th, 2020 to October 8th, 2021.
• October 8th, 2021 – As of this date, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets.
• October 8th, 2021 – FCA US determined, through the VRC, to conduct a voluntary safety recall of the affected vehicles.

 

[ACEd]

May 17th, 2021 – FCA US became aware of a vehicle fire in a vehicle with a protected Relay.
May 2021 to September 2021 – FCA US became aware of seven additional fires in vehicles with a protected Relay.
October 8th, 2021 – FCA US identified seven customer assistance records, one warranty claim, and seven
field reports potentially related to this issue for all markets with dates of receipt ranging from August 5th, 2020 to October 8th, 2021.
October 8th, 2021 – As of this date, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets.
October 8th, 2021 – FCA US determined, through the VRC, to conduct a voluntary safety recall of the affected vehicles.

Read the whole Announcement on HOME page here - BUT Does not appear to be a fix - just no fires reported after Oct 8 ????????

 

[rossagge]

Just got this from RamChat

“Thanks for your patience! I can see your order has completed the build and has been shipped to storage. This is either to wait for room on a rail car or it may be receiving additional inspections. It should ready to ship out very soon!”

Although vehicle has been built I do not have a window sticker yet. I am not worried, just thought others who are waiting for window sticker might want to know.

Truck is shipping to Mark Dodge, Louisiana.

Standard...

 

[brv10]

The issue started when they went from an old school starter relay to a solid state one.

 

[Combra6589]

Diesel Ram Trucks Recalled for Fire Risk - Consumer Reports

Ram says owners of certain Ram HD diesel pickups should park outside and away from structures until the free fix is available.

www.consumerreports.org

Does look like they have a fix though. Being anything after Oct 8th is not connected to this.

That site says there no fix yet

Tell them to get a relay out of parts for a 2019 and bolt it on.

There isn’t a written fix right? I’m about to send this screenshot to my salesman . Stellantis told me dealers are not allowed to sell the truck until it’s fixed

 

[rossagge]

Latest and greatest from Ram Chat..

Amber (10/23/2021, 8:35:53 AM): I can see your order has been released from the factory and was approved for shipping. Shipping arrangements have not been completed yet but it should be leaving soon! There is no ETA listed but it should be generated in the coming days.

 

[dperry149]

curious if the plant is running 5 or 6 days a week right now?

 

[brv10]

That site says there no fix yet

There isn’t a written fix right? I’m about to send this screenshot to my salesman . Stellantis told me dealers are not allowed to sell the truck until it’s fixed

No official fix, I bet it will be the old relay, funny I don't see it on dealer connect, I can't access the other site from home

 

[rhg84]

Stellantis (FCA US, LLC) is recalling 131,177 units of its 2021 to 2022 Ram 2500/3500 Heavy Duty pickups and Ram 3500/4500/5500 Chassis Cab trucks equipped with the 6.7-liter Cummins turbodiesel engine, due to the risk of fire. According to the recall, the engine can experience an engine compartment fire originating from the Solid State Intake Heater Grid Relay.

The vehicles affected are as follows…

• Ram 2500 (DJ) Pickups built between August 3rd, 2020 and October 8th, 2021 (67,597 units)
• Ram 3500 (D2) Pickups built between August 5th, 2020 and October 8th, 2021 (39,324 units)
• Ram 3500 Chassis Cabs (DD) built between August 12th, 2020 and October 7th, 2021 (7,317 units)
• Ram 4500/5500 (DP) Chassis Cabs built between November 13th, 2020 and October 8th, 2021 (16,939 units)

Recall Chronology –

• February 17th, 2021 – FCA US Vehicle Safety and Regulatory Compliance (“VSRC”) opened an investigation
  into 2021 Ram 2500, 3500, 4500/5500 trucks as a result of a detected trend of engine compartment fires.
• February 2021 – FCA US VSRC conducted an analysis of fire patterns, witness statements, and vehicle
  history and determined all of the affected vehicles were equipped with the Solid State Intake Heater Grid Relay
  and determined it was the origin of the fires.
• March 4th, 2021 – The FCA US Vehicle Regulations Committee (VRC) determined to conduct a voluntary safety recall on vehicles equipped with an unprotected Relay.
• May 17th, 2021 – FCA US became aware of a vehicle fire in a vehicle with a protected Relay.
• May 2021 to September 2021 – FCA US became aware of seven additional fires in vehicles with a protected Relay.
• October 8th, 2021 – FCA US identified seven customer assistance records, one warranty claim, and seven
  field reports potentially related to this issue for all markets with dates of receipt ranging from August 5th, 2020 to October 8th, 2021.
• October 8th, 2021 – As of this date, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets.
• October 8th, 2021 – FCA US determined, through the VRC, to conduct a voluntary safety recall of the affected vehicles.

They figured out some sort of fix. I missed the call from the dealer as I was boarding the plane and he was calling to tell me Ram had issued a stop sale order. But I just landed 1.5 hours later and they told me they had a fix and that it was going to take about an hour to get it done.

 

[Combra6589]

No official fix, I bet it will be the old relay, funny I don't see it on dealer connect, I can't access the other site from home

Salesman told me they have to wait to speak to star then go from there. I’m heading to dealer to pick up my check now because I don’t even know if I want it anymore. Arriving damaged then dealer delaying getting it pdi now this .

 

[Combra6589]

They figured out some sort of fix. I missed the call from the dealer as I was boarding the plane and he was calling to tell me Ram had issued a stop sale order. But I just landed 1.5 hours later and they told me they had a fix and that it was going to take about an hour to get it done.

Can you find out what it is?!

 

[rossagge]

Salesman told me they have to wait to speak to star then go from there. I’m heading to dealer to pick up my check now because I don’t even know if I want it anymore. Arriving damaged then dealer delaying getting it pdi now this .

Oh man! I feel your frustration, but you're soooo close...

 

[rhg84]

Can you find out what it is?!

I'll see what they can tell me

 

[Combra6589]

Oh man! I feel your frustration, but you're soooo close...

I know but I know they will give me zero answers Monday and then get told it will be a couple of weeks. That’s when I’ll write it off and just keep my 20 limited it’s been a absolute nightmare since June

 

[Combra6589]

I'll see what they can tell me

Thank you

 

[RubiRam392]

My salesman beat me to it today! Just sent me an update, I- Pending Final Inspection

 

[dperry149]

The issue started when they went from an old school starter relay to a solid state one.

that sounds like a quick fix. swap the relays back to the old electromagnetic and drive away

 

[Combra6589]

that sounds like a quick fix. swap the relays back to the old electromagnetic and drive away

If only the dealers had this info instead of hear say . Complete bs that they don’t have a remedy and can hold my truck from me

 

[Surf2snow1]

Salesman told me they have to wait to speak to star then go from there. I’m heading to dealer to pick up my check now because I don’t even know if I want it anymore. Arriving damaged then dealer delaying getting it pdi now this .

Or buy and resale if you’re getting a good deal on it.