2022 Aisin Failure Tracking Sheet

[lordbond]

I appreciate that info I’ll get you on the spreadsheet. When possible, please I would appreciate it if you can get me your date of manufacture

Manufactured 7-22

 

[cj8rockcrawler]

I talked to a few dealers when trying to find one that could get it in. They all seemed to think the bulk of the failures are around 10-20k.

Damn... I was hoping I was in the clear now at 16k.

 

[mbarber84]

@mbarber84
Old transmission serial number. 2F-4731
New transmission serial number 3E-1064
Failure mileage. 20,667

Ram sent a new transmission to the dealer today, they got it installed. They have to road test it Monday. repair should be complete as of Monday

View attachment 59346View attachment 59347

I appreciate the update. I added the info you posted and changed status to reflect replacement. Obviously if something falls through with the road test on Monday let me know. Glad they got you back on the road. 13 days and a new transmission is about the best outcome you could hope for in this situation. There are multiple trucks on the spreadsheet that have been waiting for a month or more with no eta. Still baffles me how there could be such divergent experiences with this repair.

 

[mbarber84]

20k miles about has to be a record, isn't it? Most failed much sooner.

The highest initial K1 failure I have documented is 25,200. There’s one truck on there that failed at 46,000 but it had some extenuating circumstances. The vast majority of these K1’s fail below 10k.

 

[CharlieTangoWhiskey]

I appreciate the update. I added the info you posted and changed status to reflect replacement. Obviously if something falls through with the road test on Monday let me know. Glad they got you back on the road. 13 days and a new transmission is about the best outcome you could hope for in this situation. There are multiple trucks on the spreadsheet that have been waiting for a month or more with no eta. Still baffles me how there could be such divergent experiences with this repair.

In full disclosure, I have a contact inside Stellantis, its the same person that helped get my truck shipped. He got me in touch with the district warranty manager for the Denver area. That guy, Eric, ordered a new transmission, and had it sent to the dealer. Once he got involved, the dealer started bending over backwards for us.

 

[CharlieTangoWhiskey]

The highest initial K1 failure I have documented is 25,200. There’s one truck on there that failed at 46,000 but it had some extenuating circumstances. The vast majority of these K1’s fail below 10k.

Yeah, I was looking at that. I talked to three dealers around the Denver area that said they have 3-4 trucks down each and all were in the 10-20k range. Maybe they were stretching the truth, I just know thats what I was told by three different shops.

I plan on sending a link to the document to District warranty manager I am working with, on Monday. Maybe he can help some of the others that are on there. I fought with RAM Care and the dealer for a week before he got involved. He called me Friday a week ago today. It took him a week to source the transmission, ship it, and have it installed. the dealer called me and said they had every intention of getting it out today, they just ran out of time.

 

[mbarber84]

Yeah, I was looking at that. I talked to three dealers around the Denver area that said they have 3-4 trucks down each and all were in the 10-20k range. Maybe they were stretching the truth, I just know thats what I was told by three different shops.

I plan on sending a link to the document to District warranty manager I am working with, on Monday. Maybe he can help some of the others that are on there. I fought with RAM Care and the dealer for a week before he got involved. He called me Friday a week ago today. It took him a week to source the transmission, ship it, and have it installed. the dealer called me and said they had every intention of getting it out today, they just ran out of time.

You’re welcome to share it with them. Just keep in mind that I can’t guarantee the current status of the trucks represented on there, as I’m dependent upon the owners to update me with information. In the winter months, it’s easier for me to keep it updated because I have time to track the owners down and ask for updates, but with the farming season in full effect right now, my time is split between farm work and family time. If they have any questions they’re welcome to contact me.

 

[CharlieTangoWhiskey]

Here is a link on Reddit showing dealers are in fact proactivly fixing trucks bases on the TSB alone. If yours has not failed, call your dealer and see if they will replace the snap ring before it fails. Once they have the parts, its a 6 hour project.

https://www.reddit.com/r/ram_trucks/comments/14trwv9

 

[mbarber84]

Here is a link on Reddit showing dealers are in fact proactivly fixing trucks bases on the TSB alone. If yours has not failed, call your dealer and see if they will replace the snap ring before it fails. Once they have the parts, its a 6 hour project.

https://www.reddit.com/r/ram_trucks/comments/14trwv9

That’s likely because when the truck was scanned in, it flagged for RSU / RRT 23-065 and wasn’t initially corrected before it was sold. I’d be willing to bet, with only 3,600 miles on it, it was sold after March 8th 2023 when Ram escalated the issue to an RSU and uploaded unsold VIN’s. I’ve had multiple people encounter this specific scenario lately. It is still not a recall, but they are indeed able to “see” if a truck needs repaired before it fails. If it flags for the RSU they will absolutely repair it. This is exactly what I’ve been saying.

 

[CharlieTangoWhiskey]

Its listed as a 2022, you might be right though.

 

[mbarber84]

Its listed as a 2022, you might be right though.

RSU 23-065 is applicable to 2022’s, and has been since it was released on March 8th 2023. Dealerships that stay informed and on top of things are checking their unsold inventory and preemptively fixing these trucks before they sell them. Some have been advertising the K1 preemptive repair in their sales ad. This is what all dealerships should have been doing since March 8th but as always, not all are created equal.

 

[CharlieTangoWhiskey]

RSU 23-065 is applicable to 2022’s, and has been since it was released on March 8th 2023. Dealerships that stay informed and on top of things are checking their unsold inventory and preemptively fixing these trucks before they sell them. Some have been advertising the K1 preemptive repair in their sales ad. This is what all dealerships should have been doing since March 8th bud as always, not all are created equal. View attachment 59395View attachment 59396View attachment 59397

I talked to him. His was built Aug of 22 and purchased Feb of 23. I think there are dealers that are willing to do the service before it breaks. THey may be far and few though.

 

[lordbond]

I appreciate that info I’ll get you on the spreadsheet. When possible, please I would appreciate it if you can get me your date of manufacture

My truck was returned to me on 7/7/23 and so far I have put 100 miles on the truck and so far so good.

 

[mbarber84]

My truck was returned to me on 7/7/23 and so far I have put 100 miles on the truck and so far so good.

Thanks for the update, that is good news!
Did they replace the transmission or repair it?

 

[Bow & Arrows]

Hello -
I got my truck back on Thursday, 7/6. They replaced the Snap Ring.
To recap -
I bought the truck new 5/21/23. The selling dealer did not tell me about the trans issue.
I took my truck in to my local dealer for its first oil change at 420 miles on 6/24 and the service writer said they needed to pull the trans...

Here is the info I did not have for you before:
2. My truck manufacture date is 10/22
5. Serial number on the trans 2J-1512 (it did not fail, they informed me of the issue when I went in for the 1st oil change)
6. They "repaired" the original trans
11. I took the truck in on Sat 6/24 for an oil change and got it back Thurs 7/6.

Does anyone have the RSU 23-065 22-23MY and RSU 23-086 22MY documents that would come up when the service writer punched in my VIN telling him what needed to be done?
He printed the TSB K1 Clutch Snap Ring Repair document that spells out how to do the repair, but I would like to see the RSU's if possible?

 

[mbarber84]

Hello -
I got my truck back on Thursday, 7/6. They replaced the Snap Ring.
To recap -
I bought the truck new 5/21/23. The selling dealer did not tell me about the trans issue.
I took my truck in to my local dealer for its first oil change at 420 miles on 6/24 and the service writer said they needed to pull the trans...

Here is the info I did not have for you before:
2. My truck manufacture date is 10/22
5. Serial number on the trans 2J-1512 (it did not fail, they informed me of the issue when I went in for the 1st oil change)
6. They "repaired" the original trans
11. I took the truck in on Sat 6/24 for an oil change and got it back Thurs 7/6.

Does anyone have the RSU 23-065 22-23MY and RSU 23-086 22MY documents that would come up when the service writer punched in my VIN telling him what needed to be done?
He printed the TSB K1 Clutch Snap Ring Repair document that spells out how to do the repair, but I would like to see the RSU's if possible?

Glad to hear you were able to get it fixed before it failed.

In terms of the RSU document, I’ve not seen one aside from the TSB that shows the step by step procedure for completing the repair. AFAIK, there is no RSU document aside from the little red flag it puts out on the computer when they scan the trucks VIN

 

[Bow & Arrows]

Ok, thank you.
We will see how it goes

 

[mbarber84]

Ok, thank you.
We will see how it goes

On a side note: it was probably a good thing you decided to take the truck in for an oil change, and also a good thing that dealer was on top of things. The fact your truck was such low miles and that it was built in October 2022 would put it squarely in the highest possible chance for a failure based on the data I’ve collected the past 7 months.

 

[lordbond]

Thanks for the update, that is good news!
Did they replace the transmission or repair it?

Here is my message I sent you after I got my truck back. They repaired the transmission.

The dealer received my truck @8:43am on 7/5/23. Dealer called me @ 10:43am and told me he knew what was wrong with my truck and he had the parts in stock. Today, Friday 7/7/23 @ 1:40pm dealer called me and said my truck was fixed. The work that was done was removed the transmission and replaced the K1 clutch/Input shaft assembly.

They mention 21-00-0A-91 4.60, 21-00-0A-61 0.30, 21-00-01-69 0.60, 21-00-0A-60 1.20. That might be time worked, not sure.

The technician removed skid plates, DEF tank, Transfer case and transmission. Reassembled everything and road tested. Total hours 6.7 for the job. The first dealer I took it to had it for 2 weeks and told me they wouldn't have time to look at it for another 2 weeks. That is why I paid to have the vehicle towed to a different dealer. RAM roadside assistance made me pay both times to have it towed to the two dealers.

 

[RamCares]

2022 RAM 5500 .......6,000 miles.....tranny gave out.... at a stop light. All of lights on the dash as others have experience.....truck was banging and shaking..... was able to drive home at 20 m.p.h. Truck towed to dealer.....issue was a defective wiring module harness for the tranny. Experienced service manager says if you have over 3,000 to 4,000 miles.....the tranny should be OK.....well....????? We shall see.....?

Hello Ron,

We're sorry to hear about the experience you had. We'd love to offer an extra layer of assistance alongside the dealer by connecting you with one of our specialists. Is your vehicle still at the dealer? If so, can you send us a private message with the date it was dropped off and last 8 of your VIN?

Lex
Ram Cares