Congrats. Did the dealer discount your refund off the new truck, or did you have to forfeit it?Tonight I stopped waiting...bought a 2020 Laramie and got more truck than I had ordered for similar money. Very uncharacteristic of me to just go rogue and do this but I just couldn’t pass it up!
Waiting to hear back to see if they will refund it. However, even if they do not the decision I made allowed me to get more truck, and if that means losing the $500 deposit so be it.Congrats. Did the dealer discount your refund off the new truck, or did you have to forfeit it?
If the build sheet has populated then the truck is “built” as far as the truck itself excluding add on’s.Just some data for those tracking their orders and trying to figure out dates, though my specific situation is pretty messed up.
2021 3500 HO DRW ordered 9/22/2020
Order placed with FCA 10/5/2020 (first date 2021 HO orders accepted)
Build sheet popped up yesterday, 12/16/2020
Now the complicated part: With great dismay, I learned my salesperson just died of COVID. He was awesome, and utterly passionate about RAM trucks; I know he's already missed by his family and colleagues. Somewhat understandably, the dealership has been scrambling to figure out where his customer's orders stand.
There are three errors on the build sheet. Have no idea where the disconnect is between the buyer's order and what got built(!). Even though the build sheet just became available, the dealership says it's already built and in inspection. Presumably it would then be off to the external shops for bed liner and such. This strikes me as awfully fast. I'm rather hoping they're mistaken, as the only solution they're proposing is to start over with a new order.
You're going to have to start over bud if you want that corrected. No other way around it bud.Just some data for those tracking their orders and trying to figure out dates, though my specific situation is pretty messed up.
2021 3500 HO DRW ordered 9/22/2020
Order placed with FCA 10/5/2020 (first date 2021 HO orders accepted)
Build sheet popped up yesterday, 12/16/2020
Now the complicated part: With great dismay, I learned my salesperson just died of COVID. He was awesome, and utterly passionate about RAM trucks; I know he's already missed by his family and colleagues. Somewhat understandably, the dealership has been scrambling to figure out where his customer's orders stand.
There are three errors on the build sheet. Have no idea where the disconnect is between the buyer's order and what got built(!). Even though the build sheet just became available, the dealership says it's already built and in inspection. Presumably it would then be off to the external shops for bed liner and such. This strikes me as awfully fast. I'm rather hoping they're mistaken, as the only solution they're proposing is to start over with a new order.
The window sticker for my 2021 3500 HO CC just showed up this morning! So the HO's are finally moving along. Ill call my dealer and ramchat later today and see if there are any expected ship dates...I have bed liner and 5th wheel prep, so we will see.This morning spoke to RAM chat asking the status on my 2021 3500 HO CC; then, I spoke to my pet rattlesnake. The snake was more informative.
Odd, If you have your window sticker the build sheet should populate. When you put your vin in for the build sheet make sure you are using capital letters, the system is case sensitive.Finally got my window sticker today and was able to pull up the towing capacity, but still no build sheet yet and was told by Ram chat it was in the shipping process....dealer still can't give me a delivery date..ordered 11/2
The window sticker for my 2021 3500 HO CC just showed up this morning! So the HO's are finally moving along. Ill call my dealer and ramchat later today and see if there are any expected ship dates...I have bed liner and 5th wheel prep, so we will see.
Just spoke with Ram Chat, they said its in shipping stages, with no dealer ETA and will remain that way until it ships to the dealer...The window sticker for my 2021 3500 HO CC just showed up this morning! So the HO's are finally moving along. Ill call my dealer and ramchat later today and see if there are any expected ship dates...I have bed liner and 5th wheel prep, so we will see.
build sheet showed up about an hour later...so hopefully soon I will get the truck!Odd, If you have your window sticker the build sheet should populate. When you put your vin in for the build sheet make sure you are using capital letters, the system is case sensitive.