Howdy -
So, I'm new to the forum - my apologies if this has been discussed previously. I've done many searches and can't quite get my particular question nailed down.
I've just purchased a Limited 2024 3500. Before doing the deal I asked the dealer to confirm that I would be able to use tow cameras via the rearview mirror and the main display. The response was "the plugs are there in the bumper and box - as soon as you plug in the cameras you'll be good to go"...
I've been searching thru the settings etc. and the digital rear view mirror does not show the trailer view as an option - I'd expect it to say "no camera" but there's just no option. On the main display, there is no trailer surround softkey but there are two Aux camera buttons. When I go to configure them I get a message "wireless cameras not enabled". Which I find even more puzzling as everything I've read to date makes it clear that the rear trailer camera and the surround trailer cameras are "wired" only.
My suspicion is that the plugs being there to not in fact mean I have the functionality. The window sticker does not explicitly call out the tow camera packages, but I've been told by some dealers that the "limited 1 package" which I have includes these features.
At this point, I have a lot of conflicting information and I'm resigned to being stuck with my Furrion backup camera - but I'd really like to know what if any trailer camera functionality I might have.
Again, my apologies if I'm being redundant and this is answered somewhere else on another post/thread
Thanks again for any help!
So, I'm new to the forum - my apologies if this has been discussed previously. I've done many searches and can't quite get my particular question nailed down.
I've just purchased a Limited 2024 3500. Before doing the deal I asked the dealer to confirm that I would be able to use tow cameras via the rearview mirror and the main display. The response was "the plugs are there in the bumper and box - as soon as you plug in the cameras you'll be good to go"...
I've been searching thru the settings etc. and the digital rear view mirror does not show the trailer view as an option - I'd expect it to say "no camera" but there's just no option. On the main display, there is no trailer surround softkey but there are two Aux camera buttons. When I go to configure them I get a message "wireless cameras not enabled". Which I find even more puzzling as everything I've read to date makes it clear that the rear trailer camera and the surround trailer cameras are "wired" only.
My suspicion is that the plugs being there to not in fact mean I have the functionality. The window sticker does not explicitly call out the tow camera packages, but I've been told by some dealers that the "limited 1 package" which I have includes these features.
At this point, I have a lot of conflicting information and I'm resigned to being stuck with my Furrion backup camera - but I'd really like to know what if any trailer camera functionality I might have.
Again, my apologies if I'm being redundant and this is answered somewhere else on another post/thread
Thanks again for any help!