TomTom Nav woes

[RebelForge]

I'm sure this isn't an isolated incident, but is there an easy/reliable fix for the TomTom nav not updating/working? It won't display compass or do nav things. I plan on using android auto for actual navigation, but having the compass is always handy.

 

[RebelForge]

@RamCares I did some digging, and is it correct that if I don't PAY for the navigation that came with my truck, that I can't get that nor the compass to work?

 

[wrvond]

@RamCares I did some digging, and is it correct that if I don't PAY for the navigation that came with my truck, that I can't get that nor the compass to work?

No subscription required for those items to work.

 

[RebelForge]

Update: I called @RamCares, and started a 'ticket' with them right before Thanksgiving. I rebooted the headunit a few times and the nav/compass started working again (I figured they pushed out an update of some sort, perhaps not). However, it's now back to not working, showing the 2 dashed lines for the compass on the cluster. Has anyone had any luck with getting a software/firmware update. I'd really rather NOT have to get the whole headunit swapped out for this to work.......

 

[RamCares]

Hi there, @RebelForge!

We're still available if you would like any additional support or review on this. Send a private message our way with your case number to start up a new conversation.

Hannah
Ram Cares