Stop Sale due to Grid Heater Relay Recall

[DougB]

Your right the website says parts available. We will see.

My VIN comes up as parts are NOT available. Perhaps there is a VIN prioritization.

 

[DougB]

My vehicle under stop sale had the recall completed this morning. Parts are available and my dealership had one in stock.

 

[scout110]

I just called FCA recall number and spoke to a man named Mike Haveeg. He told me it will be June or July before I can expect to see parts available at the dealership to fix the recall on my truck that is not being released from the dealer.

 

[StrayCat]

My VIN comes up as parts are NOT available. Perhaps there is a VIN prioritization.
View attachment 53937

Which website is this guys? im wondering if it will work for my Canadian RAM 2500 ?

thanks

 

[DougB]

Which website is this guys? im wondering if it will work for my Canadian RAM 2500 ?

thanks

Look for Vehicle Recalls | Official Mopar® Site

Search vehicle recall information by VIN or sign in to your Mopar® account to see recall information related to your Chrysler, Dodge, Jeep, or Ram vehicle

www.mopar.com

 

[PurpleHaze]

View attachment 53938

I will post pictures. I’m picking mine up this evening.

 

[IndyRamMega]

Just called my dealer....they don't have a clue....

 

[StrayCat]

Look for Vehicle Recalls | Official Mopar® Site

Search vehicle recall information by VIN or sign in to your Mopar® account to see recall information related to your Chrysler, Dodge, Jeep, or Ram vehicle

www.mopar.com

thanks Doug, says parts not available to me

 

[scdo]

MD just called - they got 60 parts in TODAY. I’m picking up next week.

 

[scout110]

MD just called - they got 60 parts in TODAY. I’m picking up next week.

Where is your dealer?

 

[PurpleHaze]

MD just called - they got 60 parts in TODAY. I’m picking up next week.

I’m picking up today. Hooray

 

[tchur1]

Where is your dealer?

Mark Dodge is in Louisiana

 

[deserttech]

MD called me today too. Flying out Friday for a Saturday pick up.

 

[scdo]

Yep, Mark Dodge. Already shows complete now…

 

[Malfunkshun'd]

I confirm parts are here.
Got my truck today!

 

[PurpleHaze]

Picked my up today.

 

[jebruns]

Great to hear the parts are going to the stop sales trucks first. Congrats guys!

 

[Will_T]

Great to hear the parts are going to the stop sales trucks first. Congrats guys!

I think this is true as my 2021 still shows as parts unavailable. I don't mind as the relay is disconnected and for sure, the stop sale trucks should be first in line.

 

[ShowKiller1]

My truck is sitting at the dealer on a stop sale waiting for this part. The app still says parts not available for mine.

 

[Steelerfanatic]

Add me to the list of trucks stranded at the dealer. What makes it worse is that AEV completed my upfit on the vehicle but can't ship it until this mess is fixed. This truck was ordered in October 2022, and AEV completed their upfit in February 2023. So, I'm stuck with this vehicle and Ram's shenanigans on the heater relay. I can't even swap out for another truck. Ram needs to make this right ASAP!!! You hear me, @RamCares ? What is Ram going to do to make us whole on this?

I ordered my Ram 3500 on September 29! My truck has been sitting at the plant in Mexico since January 31 when they finished building it. I ordered the truck with the options that I wanted and what few trucks that have made it to the Dealerships don’t have the options that I want!