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Stop Sale due to Grid Heater Relay Recall

New relay


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My new grid heater relay for my 2022 gets installed this Friday (Canada, Truck ordered March 2022, Truck Delivery March 2023)
 
My sales guy called me today to say the grid heater relay was replaced this morning. However, the trans dipstick they set aside for my truck got used on a different truck and they dont have any more in stock so, now i need to wait on that part. Just cant catch a break
 
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The above is my posts from another Forum. Basically Ram are saying that have NO idea when this will be fixed and we can get our vehicles off the dealers lot. I know there are supply chain issues, but these are being slowly rectified Across all industries. for a company the size of Stellantis not to have any idea of a time line after a month is mind boggling.


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Zoozram said:
The above is my posts from another Forum. Basically Ram are saying that have NO idea when this will be fixed and we can get our vehicles off the dealers lot. I know there are supply chain issues, but these are being slowly rectified Across all industries. for a company the size of Stellantis not to have any idea of a time line after a month is mind boggling.


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Hello,

The Grid Heater Relay has already been released, we are doing this in phases from 2023 model year on down. The 2023 is already released, the 2022 model year is now out. The letter will be sent out to all affected customers on this for repair service. We do appreciate your patience and cooperation.

William
Ram Cares
 
jibeta281 said:
Im still showing March 24 delivery to WA state but salesman called and said the code was changed to “transit delay”. I/ we still have no idea exactly where my truck is at this point. Dealership has been given no instructions for the fix yet either.
Click to expand...
The 13A recall is released on the 2022 and 2023 model year at this time. We recommend coordinating with your dealer's service department if your vehicle is being worked on.

William
Ram Cares
 
RamCares said:
The 13A recall is released on the 2022 and 2023 model year at this time. We recommend coordinating with your dealer's service department if your vehicle is being worked on.

William
Ram Cares
Click to expand...
what about 2021
 
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