Problem using 2.4 kW power panel outlets

[Coochas]

Hi All,
I have the power panel option on my new truck but can’t get any power off the bed outlets. Maybe I’m doing something wrong.
Truck is running. I turn the power panel switch on (near driver left knee). The power panel shows up as active on the big screen (see pic). The outlet has a yellow light on but no power is coming through. Am I missing something?

 

[Coochas]

Wondering if It’s GFCI fault but I don’t see an obvious reset switch. Anyone know where the 2.4 inverter is located? There’s something under the rear passenger seat with no obvious reset button.

 

[sstoner911]

Maybe hit the power button on that screen too?

From the owners manual:


The vehicle must not display a low fuel warning.
● The vehicle battery has a good percent state of
charge.
● The vehicle can deliver up to 2.4 kW of power.
● The vehicle must be in PARK with the
engine running. The On-Board Power Panel will
automatically shut off if the vehicle is shifted out of
Park. It cannot be used while the vehicle is in DRIVE.
● After engine start-up, the vehicle may take up to two
minutes for warm-up. The On-Board Power Panel will
not be ready until this period is complete. A message
will appear in the On-Board Power Panel app if the
system is not yet ready.

● The brake pedal must not be pressed when turning
on the On-Board Power Panel.
● To prioritize power delivery, non-essential features
such as air conditioning, heated seats, heated
steering wheel, interior power outlets and power
inverter, etc are temporarily disabled while the On-
Board Power Panel is active.
Troubleshooting the On-Board Power
Panel
If an overcurrent condition or ground fault occurs, the
On-Board Power Panel may shut down automatically.
Follow the steps below to reset the system:
1. Ensure the vehicle is in PARK.
2. Unplug all devices from the On-Board Power Panel
outlet.
3. Turn off the vehicle completely and wait
approximately ten seconds.
4. Restart the vehicle with the engine running. Allow
up to two minutes after engine restart for the On-
Board Power Panel to become available.
5. Navigate to the Power Management App or press
the physical On-Board Power Panel button located
on the truck bed outlet.
6. Turn the On-Board Power Panel back on, then
reconnect your devices.
If the On-Board Power Panel does not turn back on,
repeat the steps above.

 

[Coochas]

Thanks for that detailed response. Unfortunately I’ve tried all of that. On my truck there is no power button in the bed, it’s in the cab. I do think the Amber light is telling me there’s a fault. I’m sure there’s a reset somewhere. It’s not on the outlet.

 

[Olbc]

Nah I get amber light too when I turn it on. Outlet works fine.

 

[Coochas]

Nah I get amber light too when I turn it on. Outlet works fine.

Well, I guess I’ve found my first problem. I’ll see if dealer can sort it out. Thanks.

 

[Olbc]

Well, I guess I’ve found my first problem. I’ll see if dealer can sort it out. Thanks.

Disregard what I said about the light. The yellow light comes on ON the button not the dash. I must’ve remembered it wrong