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Oct 2, 2022 TSB 08-155-21 for Uconnect 5 Nav - 12” / 8.4”

mkresser

mkresser

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(More info to follow. Just wanted to get this out there quickly)

OVERVIEW:
This bulletin involves inspecting the software level and updating the software if needed. The
software will be updated from S21.8 to S21B.5.
MODELS:
2022 (DJ) RAM 2500 Pickup
2022 (D2) RAM 3500 Pickup
2022 (DD) RAM 3500 Cab Chassis
2022 (DF) RAM 3500 <10K Cab Chassis
2022 (DP) RAM 4500/5500 Cab Chassis
NOTE: This bulletin applies to vehicles within the following markets/countries: North
America and EMEA.
NOTE: This bulletin applies vehicles built on or before October 01, 2021 (MDH 1001XX)
equipped with One of the following radios:
• Uconnect 5 Nav W 8.4” Display (Sales Codes UBL, UEL, UPL or UFL).
• Uconnect 5 Nav W 12” Display (Sales Codes UBQ, UEQ, UPQ or UFQ).
 
Interesting. The TSB says it requires a flash drive for the install and a file from Dealer Connect. Those updates are usually not OTA

I even called Regional Uconnect folks and still had to go to a dealer!
 

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mkresser said:
THAT'S IT. That's what mine said after a flash at the dealer.

Don't make fun of my "Men At Work" musical selection!!
Click to expand...
No criticism of you music choices. The 80's were great.
 
TXsportDiver said:
I also got the update to 21B.5. But, I didn't realize what had happened. I noticed it because my home screen changed and I had to reset some layout and shortcuts. How'd you know you got it on 10/14?
Click to expand...
I saw the prompt come up on the screen just as I was parking to go into Fleet Farm. When I came out the update was complete.
 
TXsportDiver said:
I also got the update to 21B.5. But, I didn't realize what had happened. I noticed it because my home screen changed and I had to reset some layout and shortcuts. How'd you know you got it on 10/14?
Click to expand...
I checked mine after delivery and dealer updated as I requested. I never got black screens, but it's buggy AF. I would try to have Waze + Spotify running travelling home and it would crash every 20 or so minutes on me. Wireless carplay connection, didn't try a cable. There's clearly more kinks to work out.
 
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dillonybarbo said:
mine is getting the update at the dealer today. before the update my radio was super glitchy.
Click to expand...
I did not have any problems with the radio, I was hoping the update would add the current gear to the EVIC but oh well.
 
snayte said:
I did not have any problems with the radio, I was hoping the update would add the current gear to the EVIC but oh well.
Click to expand...
That setting is in the BCM, not the radio. You can enable it with AlfaOBD.
hdrams.com

Links to solved DIY Sales code mods and common AlfaOBD settings

Here's a roll-up thread for posting links to any successful DIY Sales code mod and AlfaOBD settings required (or not) and common AlfaOBD settings only mods. This is NOT a How-To or Q&A for AlfaOBD or discussion thread. Links and settings only please. TL;DR If you're not here to contribute, you...
hdrams.com hdrams.com
 
Jimmy07 said:
That setting is in the BCM, not the radio. You can enable it with AlfaOBD.
hdrams.com

Links to solved DIY Sales code mods and common AlfaOBD settings

Here's a roll-up thread for posting links to any successful DIY Sales code mod and AlfaOBD settings required (or not) and common AlfaOBD settings only mods. This is NOT a How-To or Q&A for AlfaOBD or discussion thread. Links and settings only please. TL;DR If you're not here to contribute, you...
hdrams.com hdrams.com
Click to expand...
Thanks Jimmy.
Yeah I know that and I know this has been beaten to death; but I should not have to buy and install a hack to get a feature that should according to the owners manual be available on the vehicle from the factory. @RamCares thought this update would fix the issue. As I expected it didn't now they want me to take it to the dealer as if they can do anything about it.
Is it too much to expect them to put out a fix for this? The ~ $100 for alfa and everything to get it to work is just not worth it to me for this one feature. I really have no other use for it.

Sorry to whine but I genuinely thought that since it was in the manual it would be on the vehicle. My '19 Wrangler Sahara has it for cripes sake and I will never tow with that but I have it enabled because I like to be aware of what the various systems are doing.
 
snayte said:
Thanks Jimmy.
Yeah I know that and I know this has been beaten to death; but I should not have to buy and install a hack to get a feature that should according to the owners manual be available on the vehicle from the factory. @RamCares thought this update would fix the issue. As I expected it didn't now they want me to take it to the dealer as if they can do anything about it.
Is it too much to expect them to put out a fix for this? The ~ $100 for alfa and everything to get it to work is just not worth it to me for this one feature. I really have no other use for it.

Sorry to whine but I genuinely thought that since it was in the manual it would be on the vehicle. My '19 Wrangler Sahara has it for cripes sake and I will never tow with that but I have it enabled because I like to be aware of what the various systems are doing.
Click to expand...
Probably aware, but if you use the manual selector and put it in the highest gear, it’ll show the gear. Not the best solution, but works in a pinch.
 
I have a '22 with 8.4" screen without Nav. My presets randomly disappear, my phone randomly disconnects (blue tooth and plugged in), XM channels get removed, and a few other odd things happen. Does this flash apply to non-Nav systems as well?
 
Hey TxRam - I believe the update above does apply to the 8.4 non-nav, but you would have to check the sales codes against your build sheet to be certain.

BUT....there have been additional updates since that TSB was published back in October. I know I have received at least 2 since then.

I have bluetooth connection weirdness sometimes if my phone battery is low and/or in power saver mode. That could be an iPhone setting.

Also, whenever there is an OTA (Over the Air) update sent to your radio, it will temporarily delete or move your icons around, but after a day or so everything seems to come back. No idea why that happens!
 
Thank you mkresser! I have an appt with the dealer tomorrow to let them push whatever is needed. If nothing is available, at least it'll be in the system as a problem that maybe a future update will fix.
 
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