Granger Purchase Agreement

[ThankfulLutheran]

Hello fellow members. I’m scheduled to pick up my new 2023 2500 Limited MegaCab from Granger this week. Today I received the purchase agreement for my wife and I to sign electronically. In the purchase agreement they failed to include my $1,000 deposit. Of course I emailed them back and pointed out their error. As of now I haven’t heard back from them. Has this happened to anyone one else when purchasing a vehicle? I hope it was just an oversight on their part and not done intentionally. I would hate to think they were trying to pull a fast one on me hoping I wouldn’t notice.

 

[H3LZSN1P3R]

Hello fellow members. I’m scheduled to pick up my new 2023 2500 Limited MegaCab from Granger this week. Today I received the purchase agreement for my wife and I to sign electronically. In the purchase agreement they failed to include my $1,000 deposit. Of course I emailed them back and pointed out their error. As of now I haven’t heard back from them. Has this happened to anyone one else when purchasing a vehicle? I hope it was just an oversight on their part and not done intentionally. I would hate to think they were trying to pull a fast one on me hoping I wouldn’t notice.

Did you try calling? Im sure its an oversight and they did not get to the email by chance?

 

[ThankfulLutheran]

Did you try calling? Im sure its an oversight and they did not get to the email by chance?

I did call but the finance people are off by 5PM Central time. I’m two hours behind at Pacific time. I’ll call again tomorrow morning.

 

[kevin588127]

Something similar happened to me with mark dodge. In the final paperwork, they forgot to add the penn fed credit. I believe it was an oversight. I called them and they had it fixed in minutes and emailed me updated documentation. They also miscalculated my tax and title fees. A few months after purchasing, I got a refund check. I would have never known otherwise. I had even checked with my DMV previously and MDs figure seemed to jive with the DMV estimate was. Was nice to get a few hundred bucks back.

 

[ThankfulLutheran]

Something similar happened to me with mark dodge. In the final paperwork, they forgot to add the penn fed credit. I believe it was an oversight. I called them and they had it fixed in minutes and emailed me updated documentation. They also miscalculated my tax and title fees. A few months after purchasing, I got a refund check. I would have never known otherwise. I had even checked with my DMV previously and MDs figure seemed to jive with the DMV estimate was. Was nice to get a few hundred bucks back.

Good to hear everything worked out for you in the end! I’m sure Granger will rectify the error.

 

[LateToTheParty]

The broker that I ordered through (not a dealer) did similar, but it was because they had never cashed my check and simply had it stapled to a folder filed away in a drawer somewhere. At the time of delivery they handed me the check.

 

[jebruns]

Good to hear everything worked out for you in the end! I’m sure Granger will rectify the error.

They'll get it right. I had no issues with that, or anything else, when I picked up my 22 Ram from them last October. Good folks to work with.