Talked to the dealership about the missing part. According to the GM (so take it with a grain of sand) the center piece is now a stand alone option that now has to be selected but doesn’t show up on the options list. I had to give the the part number before they could even find it. They will be ordering me replacements at their cost. Can’t even guess why Ram would do something as foolish as this but is getting to be no surprise. Once they come in and are installed I will update if they are the correct parts.
Did their computer show the part number for a 2022 model year VIN? I watched the guy do it on the screen and when he entered my vin, the diagram below (see pic) showed up, it shows the center section, even gives it a number (#4) but the system would not generate a part number for that part, nor would it allow them to order it. I had to have the guy change the current vehicle to a 2021 model year for it to give a part number. Also tried my old VIN from my 2017 3500 DRW and it again gave a part number. (Same one as the 2021)
I sat with my salesman and watched him order my 2022 Longhorn Lvl 1 and I never saw an option for a center splash screen when we were going through the options. I’d take what that guy said with two grains of salt. Most of these dealers / staff are in the dark with this stuff. You’ll find more help and info here in this forum than you will at a dealer!
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