Diesel exhaust regen set bumper on fire!

[SpotonJ]

Diesel exhaust system regeneration cycle ran while I was driving on a highway.
There was a storm with rain (the only thing that saved my truck) and cross winds up to 60 mph. The exhaust was blown directly into the passenger side corner of the bumper where it swirled and caught the bumper on fire. If it hadn't been raining I would have lost the truck and possibly my dogs in the back.
The local mechanic (ASE Master Mechanic for 30+ years) diagnosed the cause.

I called Ram who sent a 3rd party investigator for FCA to report to the NHTSA.
My dealership refused responsibility claiming they've never heard of it happening.
It happened.
The dealership refused to help as did FCA (truck was purchased new in January 2020 & is under warranty).
Despite having been a Mopar guy since my first car in the 1990s, I'm done with Stellantis because they aren't Mopar quality.
This is the 2nd FCA vehicle I've had trouble with since Fiat took over.
Incidentally the dealership (Bill Harris in Ashland Ohio) gave me a run around for a month before telling me they would offer no help.

UPDATE: (3/28/22)

Truck is in the body shop for repairs.

The dealership (not affiliated with the body shop) has offered to review the invoice after I pay for the repairs and consider paying for it.
I'll update with pictures after the repair.

 

[SpotonJ]

Diesel exhaust system regeneration cycle ran while I was driving on a highway.
There was a storm with rain (the only thing that saved my truck) and cross winds up to 60 mph. The exhaust was blown directly into the passenger side corner of the bumper where it swirled and caught the bumper on fire. If it hadn't been raining I would have lost the truck and possibly my dogs in the back.
The local mechanic (ASE Master Mechanic for 30+ years) diagnosed the cause.

I called Ram who sent a 3rd party investigator for FCA to report to the NHTSA.
My dealership refused responsibility claiming they've never heard of it happening.
It happened.
The dealership refused to help as did FCA (truck was purchased new in January 2020 & is under warranty).
Despite having been a Mopar guy since my first car in the 1990s, I'm done with Stellantis because they aren't Mopar quality.
This is the 2nd FCA vehicle I've had trouble with since Fiat took over.
Incidentally the dealership (Bill Harris in Ashland Ohio) gave me a run around for a month before telling me they would offer no resolution.

. UPDATE: 4/18/2022
I paid for the repairs myself.
As a gesture of goodwill the dealership reimbursed me for $800 out of the total cost of repairs of $2300.

I put an aftermarket exhaust tip extensions on to keep the regen heat away from the truck.

 

[SpotonJ]

From FCA...

The underbody areas in the vicinity of the exhaust and the chassis areas within 4 inches of the exhaust can reach 700 degree F so shielding and or insulation capable of these temperatures will be required.

Reference attached PDF for additional information.

Great data. Thank you

 

[SpotonJ]

UPDATE: (3/28/22)

Truck is in the body shop for repairs.

The dealership (not affiliated with the body shop) has offered to review the invoice after I pay for the repairs and consider paying for it.
I'll update with pictures after the repair.

Updated: 4/22/2022
Total cost of repairs was $2300.
Dealership payed $800 as a "gesture of goodwill".
Truck is fixed and once I pay the credit card bill I'll be happy to have it done.