Do I have you on the spreadsheet?
I believe that chirp you’re hearing is normal and something that goes away over time. Does it happen between 3rd and 4th?
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2022 Aisin Failure Tracking Sheet
- Thread starter mbarber84
- Start date
I believe that chirp you’re hearing is normal and something that goes away over time. Does it happen between 3rd and 4th?
you can add me to the list
Date ordered
Date manufactured not sure truck at shop
Date purchased (12/22
Miles at the time of failure 6987
Failed while towing? (Y)
Lost forward gears? (Y)
Reverse works? (Y)
Date transmission failed? (2/24/22)
Yes, between 3rd and 4th. I just got the bad news today on mine. Mine broke down 550 miles from home pulling a loaded trailer. It's currently sitting in a fleet/ commercial service center in north Atlanta. The guy I spoke with this morning said that FCA is only letting them order 1 repair parts kits every 7 days and that he has has 4 trucks ahead of mine that he has yet to order parts for. He also said delivery time for parts has been about 30 day from time ordered. He encouraged me to contact FCA customer care to maybe help expidite, and discuss reimbursement for rental fees.
I just added you. See line # 119 on the spreadsheet for your info. I can add the info you’re missing as you are able to update me. Please let me know when you have new info or updates and I’ll adjust accordingly.
You are the 111th truck on my tracking sheet.
If you should happen to speak with them over the phone, and you’re willing, could you ask them to read you the serial number off of the side of the failed transmission? It’ll be on a blue stamped metal tag. Something to the effect of “3J-1234”. If not no biggie. I appreciate you contributing to this conversation
Ionicbrick
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I’m about 1500 miles into the new one and it never chirped. It does shift more oddly than my last one did though. Clunky sometimes and hunts between 1/2/3 at slow speeds sometimes. I have AlfaODB and a cable, so I’m going to do a quick learn and try to drive it as normal as possible. I’m sure it’s me, as I’m not confident in my truck like I was before it broke down. I’m sure that will go away with miles, but apparently it will take more than 1500. Maybe when I go 5k over the original break down mileage.
Praying these parts kits do fix the issue, but the wait to order says they’re straight up manufacturing them as we need them.
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You got a complete transmission replacement correct?
Also, do you have a copy of that “wait to order” ? Is it a document?
Ionicbrick
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Yes I got a complete replacement.
No, when I said “wait to order” I was speaking to the other guys dealer saying they could only order one kit every 7 days. That just makes zero sense, unless they’re manufacturing them as they’re ordered.
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Ok just wanted to make sure I had my info right
I understand what you mean now, and I agree!
I agree. Here is the link.
Report a Safety Problem | NHTSA
File a complaint with NHTSA if you experienced a vehicle, tire, car seat or equipment safety problem that could be a safety defect.
I’ve said that over and over again.
111 trucks on the spreadsheet, only 11 reports on NHTSA. I actually went to them to share the information I had and they basically told me they weren’t interested in talking to me unless I experienced a failure myself….your tax dollars at work! I’ve been collecting the info since 1/10. 49 days later there’s 111 trucks on it. That’s two a day.
michaeljbrennan
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NorCalHORam05
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We reported ours to the NHTSA in February.
We're waiting on a complete transmission. They were on engineering hold until 3/15 but were told last week that it changed to 4/15. Ram cares basically suspended our case as there isn't anything they can do. Supposedly expediting is trying to see if they can get one faster. Not holding my breath. The wife wants to lemon law it if they move the date forward again.
We're waiting on a complete transmission. They were on engineering hold until 3/15 but were told last week that it changed to 4/15. Ram cares basically suspended our case as there isn't anything they can do. Supposedly expediting is trying to see if they can get one faster. Not holding my breath. The wife wants to lemon law it if they move the date forward again.
jchangras
New Member
My 2023 has shipped to the dealer now also. I can go "look" at it once it arrives. No sale until the relay recall is fixed. Asked if they were going to fix the tranny as well. They said "if a recall comes in before you pick it up we will". I guess I'll have another truck to add to the list if it doesn't get fixed when i pick it up!! But who knows when that will be.
I just filed complaint with NHTSA. I attached spreadsheet as well (with column of owners names removed) with all known comfirmed K1 failures
If you are currently listed on the tracking spreadsheet as “truck down” in red please let me know if you have had your truck repaired and returned to you. I’m trying to update the sheet so that it is current. Thank you!
Quick upda
Also I’ve been asking them for weeks to confirm whether the updated trans part# was specifically to address the issue outlined in this TSB and what the release date of the AB revision was. They’ve been waiting on Tech Support and Parts for an answer, finally they came back today with a response of “it’s the most up to date part available.” So I’ve pressed them again but don’t expect much.
Ram Customer Care did eventually reimburse me for the full amount of my F350 renal ($85/day for 44 days), they initially cut a check for a smaller amount and I had to ask them about the rest which they attributed to a mistake and issued a check for the remainder of the full amount. All good bow but it took some time.
Also I’ve been asking them for weeks to confirm whether the updated trans part# was specifically to address the issue outlined in this TSB and what the release date of the AB revision was. They’ve been waiting on Tech Support and Parts for an answer, finally they came back today with a response of “it’s the most up to date part available.” So I’ve pressed them again but don’t expect much.
Good evening everyone. First of all thanks to the OP for this amazing thread. This info has been priceless. Just to know I’m not alone and to know how to communicate what needs to happen to the dealership has been gold.
As far as an update on my Ram… Feb 1st my ‘22 Ram’s Aisin went kaput crossing into Florida. I am still waiting for all parts to arrive as of today. Crossing my fingers the parts will arrive in the next week or so as I’ve been told. Dealing with Ram warranty over rentals and my useless case manager has been the worst part of this. I won’t go into details but it’s pretty embarrassing for the company. Stick to your guns guys, demand what you need, don’t settle.
I’ve always been a Ford guy but made the switch with this truck, still no regrets as long as they get this figured out soon. Love the Limited Longhorn!!!
(FYI yes my info is in the form, but I still need to get you my transmissions serial number to you.)
Which brings me to my question. Has there been any stories of people who have had success with the repairs vs replacements yet?
As far as an update on my Ram… Feb 1st my ‘22 Ram’s Aisin went kaput crossing into Florida. I am still waiting for all parts to arrive as of today. Crossing my fingers the parts will arrive in the next week or so as I’ve been told. Dealing with Ram warranty over rentals and my useless case manager has been the worst part of this. I won’t go into details but it’s pretty embarrassing for the company. Stick to your guns guys, demand what you need, don’t settle.
I’ve always been a Ford guy but made the switch with this truck, still no regrets as long as they get this figured out soon. Love the Limited Longhorn!!!
(FYI yes my info is in the form, but I still need to get you my transmissions serial number to you.)
Which brings me to my question. Has there been any stories of people who have had success with the repairs vs replacements yet?
Very glad the information has been helpful and you are certainly not alone. As far as a successful application of the “TSB parts kit”, yes there has been only one that I am aware of so far, and one that was unsuccessful. @5001craig ‘s truck was successfully repaired not long ago.