Recent content by maggsmiller04

Alrighty...... another update. A few other dealerships and wheel/tire shops all confirmed, all four wheels were bent either by not loading on the balance machine correctly or they were over torqued when putting them back on, or possibly both AND recommend to replace all four wheels and all four...

I have been working with RAM and they gave a list of RAM dealerships to take it to. Only one so far has agreed to look at it given the situation and that RAM is involved. All I will say for now, is read, READ, the full details of every single page of your warranty and extended warranty as...

As of today, still no resolution. Taking to another dealership Friday.

See this is what I found so odd, we ask to see the old set they took off but the Forman said they had already disposed of the old tires. No print out of the alignment to even confirm they did one. But we paid for it. This past weekend the dealership allowed us to see the truck on the lift...

Believe me, I wanted to but I also didn't want to be arrested cause I know I could not have been civil if I had to look at the district manager another second!!! We have a pretty good idea what happened however we are waiting on Ram to reach out. RamCares has created a ticket for us and we will...

Update We brought out girl home and are taking her to a wheel and tire shop to help us understand what may have happened. We also have a case number with Ram thanks to @RamCares We will have to replace all 4 wheels at this point. We just do not understand how it happened. I greatly appreciate...

Thank you! They said they did that and it was the same however they would not allow is to drive the truck with wheels from a truck they had on their lot.

Ohhhh, you are right, I said 6.4. No no nope, we have 6.7L Cummings

Replaced, yes.

Sent a message to @RamCares thank you!

When I test drive it today, I'll try putting in neutral in an open parking lot and see how the vibration reacts! Great idea! The vibration is evident even at lower speeds. I noticed it more innthe stearing as soon as I pulled out of the dealership. The faster the worse it gets in the seat and...

Morning ya'll! I could really use ya'lls guidance here cause I'm out of reasons at this point. 2020 2500 RAM Big Horn 6.4L My husband and I took our truck in to the local dealership to get the fuel filter changed, new tires and an alignment on 8/3. Took the dealership 6 hrs, with an...