Recent content by Drew M

I would contact Stellantis/MOPAR Customer Service direct, and ask for their Warranty Department. Heads up, their phone tree system sucks (at lease back in Nov/Dec 24). When you get through, they are ok to work with. My issues were with the Apple "Car Play". Ultimately part of the Head Unit was...

Good Luck... Hopefully they order the "correct" shark fin... Ask me how I know.

Yep, did both multiple times and no fix. I suspect Stellantis has not worked on the new iPhone update interfacing with UConnect. Based upon both Apple's slow response to other than device crashing and security issues, changes/fixes will be slow in coming. Stellantis will be slow - period. Based...

Yep, already tried that… doesn’t work.

I too have this issue with my 2023. It seemed to start after I updated my iPhone 15 software. I don't know if that is the cause, or if it is a UConnect issue. It is a minor issue, but I'm tired of fighting my Dealer and RAM/Chrysler/Stellantis over the Uconnect issues I had last year. My Dealer...

Well, it's been about a week and the latest repair seems to have worked. It was a loose connection at the "shark fin". Good thing because apparently the dealership received the wrong part. I asked if they had documented the mistake, and wrote down the p/n from the existing part... (I shouldn't...

Mine is hit or miss. I've gotten over it being available at or soon after start-up. I'm more pleased (at least for now) I'm not getting the "UConnect Error..." message all the time.

That's our next step. I brought the truck in earlier this week for the constant "UConnect Error". My Advisor and his techs ran diagnostics and will now replace the shark fin. The Assistant Manager asked if I wanted to discuss my case with the Service Manager/Director, I said no and explained...

I agree

I think time will tell. Seeing how my experience a year ago went, I'm not very optimistic. Last year the dealer wasn't getting much help from the "engineers", and my "STAR" Case/Report was quietly closed by the same "engineers" because of "non response" from the Dealer Techs. The Service Manager...

I agree that all manufactures have similar issues. On this forum, we hear mostly about Stellantis/RAM, so that seems to be where most of our comments are aimed to . I believe when dealerships began to be acquired (sucked up) by large groups, they lost their individual identity and incentive to...

I understand this, and I have seen a RamCares rep jump in. I have even been working with one offline via DM. However, my current experience is even this method is short of a 5 Star experience. I did speak with the "Chrysler Customer Service Center" this morning. I was still unable to discuss my...

True, and I've lost track of their name today. When I'm talking to a "Ram Care" person, I usually spout off all of their names followed by "or whatever you call yourselves today". Yeah, Stellantis seems to have screwed themselves all the way down to the dealers. My local dealer has been sold...

We have a 2023, 2500 Hemi, and pull a 25' Airstream FC. We have put 10-15,000 miles towing and don't even know the trailer is behind us. Going through the Rockies was a breeze.

Their fix is “… It needs 10-15 minutes and or miles to detect your phone. It’s not a phone issue, it’s UConnect.