Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Update 19.43.1a

EGT75

New Member
Joined
Mar 2, 2020
Messages
9
Reaction score
19
I have 12" Uconnect. Truck advised up update available after putting truck in park this morning. Screen advised truck ignition needed to be off and in park.

Update completed in 15 mins.

Unfortunately my Bluetooth will no longer connect to any phone. Phone does not see the Uconnect either. Also all my favorites (xm) we overwritten.
My button placement of apps did survive.

Bass response and quality of xm seems better? Could be fooling myself though.

Was wondering what happened to all my preset XM channels. Mine updated yesterday.
 

Burn'n Oil

It's a metaphor!
Joined
Oct 3, 2019
Messages
841
Reaction score
562
Location
Great White North
For those loosing presets and other gizmo functionality after the update, I'd suggest you flash her up and hit the road for a half hr or so. Stop/restart the truck a couple of times and check the remote start too. Appears to be some residual gremlins from the update that sort themselves out after a bit.
 

crzysnake137

Active Member
Joined
Feb 1, 2019
Messages
95
Reaction score
123
Hi, I would recommend visiting your dealership to have your truck updated. Please let me know if you need any assistance doing this.

Alison
RamTrucks
Took Truck to dealer today and they told me no updates available?
 

RamCares

RamCares Team
Joined
Mar 25, 2019
Messages
1,095
Reaction score
642
Took Truck to dealer today and they told me no updates available?

Hi,
I'm very sorry to hear this. I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your VIN, email, phone number, and mileage to get started.

Alison
RamCares
 
U

User_1648

Guest
I'm sure this has been asked before, but I can't find it - how do I determine which software version on the trucks 12" Uconnect is currently installed?
 

RamCares

RamCares Team
Joined
Mar 25, 2019
Messages
1,095
Reaction score
642
I'm sure this has been asked before, but I can't find it - how do I determine which software version on the trucks 12" Uconnect is currently installed?

Hi!

View System Info:
  1. From icon menu bar, simultaneously press and HOLD lower left and lower right icon.
  2. Press System Information
  3. Press Radio Part Information
  4. Software and Application version info can be found here

Please let me know if you have any questions.

Alison
RamCares
 
U

User_1648

Guest
Thanks Alison!

Edit - Tried out the procedure Alison from @RamCares sent me and it looks like I have version 18.45.40. Going to try and update it over the air.
 
Last edited by a moderator:

lovegolf44

Active Member
Joined
Feb 4, 2020
Messages
453
Reaction score
198
I took a pic of my screen, where does it say the Uconnect version? 20200424_133817.jpg
 

Petey1311

New Member
Joined
Apr 24, 2020
Messages
4
Reaction score
10
Location
Dallas
Just got mine back yesterday from dealer 3 recalls radio was one of them. Have latest update
 

Attachments

  • image.jpg
    image.jpg
    557.7 KB · Views: 51

jsalbre

Well-Known Member
Joined
Oct 29, 2019
Messages
2,575
Reaction score
3,287
Location
ID
Haven't taken mine in to the dealer, but it did get an OTA update the other day. I don't know exactly what it changed, but I feel like the HK system finally has the bass it's been missing.
 

ahhhr

Active Member
Joined
Sep 13, 2019
Messages
152
Reaction score
121
My truck informed me an update was available and the system became really flakey and did not correct itself till after i let it do the update. back to normal now. reminds me of microsoft.
 

Users who are viewing this thread

Top