Has anyone else had there truck sit in KZLD status for 2 Months? Every time I called Ram Corporate to check on the status, they keep lying to me on where the truck is by saying it was already in California on 11th of April and the truck should be at the dealer from the 14th though the 28th of April, which was not true at all. So on the 25th of April had the dealership find out if my truck was waiting at the train unloading area in California, which it has not even been loaded to be put on the train, when I called Ram Corporate that everyone that I asked from them was lying to me and keep giving me a runaround answers on where by truck is, as well as them telling me to ask the dealership for update when the system was down and the dealership could not even place orders nor looking at status of customers orders, it was blank at the dealership, and lastly when I called Chrysler Group today May 3rd they said that the system was still down which it was not because my dealership told me that the system was working as of this morning and has been working all day and when I called Ram Corporate to find out what is the true status of the truck and they told me that it has been shipped, which it has not. I placed the order back on December 17th of 2021 for a Ram 3500 LongHorn 6.7L Cummins HO engine long bed. My VIN is 3C63R3L0MG227677.
Ngrgs42
Ngrgs42
