Transmission failure 2022

[Harry Vos]

Has anyone have the repair work order from Ram for Transmission overhaul. My truck just had a catastrophic transmission failure.
2022 Ram 4500 with 14k It is under warranty.
Anyone have any success with fast turnaround ?

 

[AH64ID]

These days turn around is pretty quick, depending on the dealer and if the transmission can be repaired or needs replaced.

Was your truck identified under the 71A TSB for the K1 snap ring failure?

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2022 Aisin Failure Tracking Sheet

The tracking sheet is up and running. Please share. If you are on the list, please make sure your data is correct. If not, I can update. Also, if someone is not on there and would like to contribute I can add. Public has viewing and commenting rights only. Thanks! Link to the sheet...

hdrams.com

 

[Harry Vos]

Yes the Snap ring has broke. Its my main income provider hopefully they find a overhaul kit quickly.
So far its all bad news parts back ordered no eta.
Im supposed to hear more today.
Was told if I insisted on new Transmission I would have to pay and then request refund

 

[LegendaryLawman]

That’s terrible. Either pay for the new one and install, document everything being no ETA backordered- request a district manager get involved. If you don’t get reimbursed, file a lawsuit.

Or demand a rental truck and wait.

 

[RamCares]

Has anyone have the repair work order from Ram for Transmission overhaul. My truck just had a catastrophic transmission failure.
2022 Ram 4500 with 14k It is under warranty.
Anyone have any success with fast turnaround ?

We are sorry to hear that this has been your experience, Harry. If you need additional support, our team would be more than happy to assist you! If desired, please send us a private message with your VIN and mileage, as well as the dealership you're working with to resolve this concern. If an appointment has not been set, we may assist you with setting that as well. Just let us know, and we'll do our best to support.

Chris,
Ram Cares