I am looking for some insight after having some maintenance performed on my 2019 2500 Laramie stock 6.7 Cummins. I tow a 36-foot bumper pull travel trailer with an Equalizer weight distribution hitch. Prior to the maintenance the system felt rock solid and was hardly affected by wind gusts and I could barely feel semi trucks passing by.
Day 1: 285/60 R20 OEM Transforce tires were replaced with 285/60 R20 Falken Wildpeaks
I did not tow between day 1 and day 2 or notice any issues with truck stability.
Day 2: I took the truck into a shop for a rattling sound in the front end and was told the ball joints were loose so had all 4 replaced. I also had the front brakes and rotors replaced as this was needed. I requested an alignment as well.
After taking possession of the car and leaving the shop I noticed 2 things. The steering felt different as if it was not as responsive...almost like I was driving in sand. The rattling was still present. I immediately took it back. The shop thought that the alignment could be off and assured me they would check all the work they had performed.
Day 3: I was told the alignment was correct but they could not find the source of the rattling. They told me they would use some electronic ears to identify the source. Later that day they assured me that all the other work they did looked good and they did not notice any issue with the alignment. I told them I needed to move my trailer that day but could take the truck back in so they could diagnose the rattle.
After taking the truck back I was still not convinced about the alignment or whatever was causing me to feel that the steering was different. The truck was not as stable as it once was. It feels like I have to constantly make adjustments to the steering wheel. Upon towing....something was clearly wrong. The stability issue was exacerbated. There was significant sway of the trailer. I could not go over 55 mph without severe anxiety. It was driving as if all the trailer weight was behind the back axles.
Day 4: I took the truck back in and told them something was definitely wrong. I requested that they check the alignment again but this time to set it to the Thuren specification based on some research that I had looked into. They called me back and told me the alignment was already within this spec. They assured me that the truck was safe to drive and had several of their techs drive the truck and all said it felt to be driving correctly. They also told me that they located the source of the rattle and suspected that it was coming from the driver's front wheel bearing as the electronic ear ended up being placed on the caliper bolt. I chose to not have them continue doing anything with the truck.
My next step is to take it to another shop for further diagnostics but I wanted to see if anyone here has some ideas as to what could be going on, specifically with the stability issue.
Day 1: 285/60 R20 OEM Transforce tires were replaced with 285/60 R20 Falken Wildpeaks
I did not tow between day 1 and day 2 or notice any issues with truck stability.
Day 2: I took the truck into a shop for a rattling sound in the front end and was told the ball joints were loose so had all 4 replaced. I also had the front brakes and rotors replaced as this was needed. I requested an alignment as well.
After taking possession of the car and leaving the shop I noticed 2 things. The steering felt different as if it was not as responsive...almost like I was driving in sand. The rattling was still present. I immediately took it back. The shop thought that the alignment could be off and assured me they would check all the work they had performed.
Day 3: I was told the alignment was correct but they could not find the source of the rattling. They told me they would use some electronic ears to identify the source. Later that day they assured me that all the other work they did looked good and they did not notice any issue with the alignment. I told them I needed to move my trailer that day but could take the truck back in so they could diagnose the rattle.
After taking the truck back I was still not convinced about the alignment or whatever was causing me to feel that the steering was different. The truck was not as stable as it once was. It feels like I have to constantly make adjustments to the steering wheel. Upon towing....something was clearly wrong. The stability issue was exacerbated. There was significant sway of the trailer. I could not go over 55 mph without severe anxiety. It was driving as if all the trailer weight was behind the back axles.
Day 4: I took the truck back in and told them something was definitely wrong. I requested that they check the alignment again but this time to set it to the Thuren specification based on some research that I had looked into. They called me back and told me the alignment was already within this spec. They assured me that the truck was safe to drive and had several of their techs drive the truck and all said it felt to be driving correctly. They also told me that they located the source of the rattle and suspected that it was coming from the driver's front wheel bearing as the electronic ear ended up being placed on the caliper bolt. I chose to not have them continue doing anything with the truck.
My next step is to take it to another shop for further diagnostics but I wanted to see if anyone here has some ideas as to what could be going on, specifically with the stability issue.
