Dealer PDI

[CRToney]

My son (16) was the first to drive my truck home after making payments for 2 months. He was complaining that the truck was rough compared to my old 03. We checked tire pressures. All of them over 80 psi! No wonder it rode like ****. Don’t these dealers want satisfied customer? Not hard to set tires appropriately. Way better 55/65. 2 months waiting for them to install LED headlights isn’t fun either. I like buying local but sadly I won’t next time.


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[Bozo]

My local dealers don’t deal at all so I will continue to buy out of market. Not hard to do if you travel anyway.

 

[dslbrnr]

All my tires were over 90 psi. I pulled over and aired them down on the drive home from the dealer. Apparently the factory airs them up knowing they sit on the lots for awhile.
Don't forget to check your axle fluid levels, mine were both low.

 

[Brutal_HO]

Seems to be all too common complaint.

I think their dealer prep is a complete joke. All they do is peel the protection and fuel the truck. Someone probably hot rodded it too. They sure as hell don't check the cab to bed alignment or make sure the interior doesn't have schmutz on it..

 

[H3LZSN1P3R]

Mine were at 95psi i took the air down to 60 1/2 way home was a 500km trip from the dealer to save an extra 10 grand

 

[DontSlamMyRam]

Tire pressure was first in line when I did PDIs back in the day. As to hot rodding of new vehicles. I was pulled over for speeding in a PDI Taco, in the parking lot of the Yota dealership I worked for. Good times...

 

[polcat]

I have a not-so-great story with my 2019 Ram 2500 I bought a year ago. What made it worse is that we bought my wife's 2019 Durango R/T at the same time. The floor of my truck was covered in gravel-color mud. Completely unsat! My wife definitely gave me one of those please don't go apeshit looks. I loaded her and the kids in the truck to take it for a drive before signing any paperwork, but had the salesman look at the mess and told him to have it cleaned up once we returned. Then I found out one of the cab lights was leaking water. They fixed that issue before we left the dealership. The salesman still had the nerve to ask me to improve my customer feedback survey! Ha, I told him if he wanted a great review, he should've ensured the truck was properly PDI'd and cleaned. What a joke! Oh, and the tires were all at 80 psi too.

 

[DontSlamMyRam]

I lived this life in the mid 90s, a year at the local Jeep dealer and 5yrs for Toyota.. A filthy car is the 19yo min wage lot persons job who has cars lined up out the door waiting for delivery. Ten salesman riding their ass to hurry up all with a belly full of shake and burger. Now the PDI is a new car inspection before the customer ever sets rear inside vehicle. Tire psi, mirrors installed, fluid levels, test drive, system operations, body plugs, suspension blocks, wheel trim. I did about 15pdis/wk for about 4yrs. Loved them!!! 1.4hrs flat rate each and took about ten min/car. It could be done differently now but there's multiple levels of failure throughout all depts when something isn't right at delivery. Back then if we won the presidents award, they would charter a bus and take us all to a Seahawks game. Talk about incentive to do it right. 300mi of heavy drinking then party at the King Dome, all for free. There's no incentive anymore other than volume. I go in with zero expectations and fully expect I will be detailing and double checking everything they were supposed to do. But if I get a good deal I'm fine with that. I actually prefer it to be honest. Less they touch, the less I have to worry about them damaging.

 

[dslbrnr]

Well written, agree

 

[bdhays63]

Picked mine up last week. All tires set at 80 psi and every blue grease pen mark from the inspector at the factory all over it. From my experience i would prefer the dealer not touch my vehicle. On two occasions I’ve had swirl marks added to my new vehicle by the dealer. The tire pressure being that high is a new one for me.

 

[saltman]

I let the dealer do the bare minimum on pdi when I buy a new vehicle, make them leave all plastic on and do the detail myself, fuel myself and save lots of headache dealing scuffs and swirls on a brand new vehicle from the hourly folks that don’t care. Sure there are good ones out there that actually try, but for most it’s a smash and grab thing

 

[H3LZSN1P3R]

I let the dealer do the bare minimum on pdi when I buy a new vehicle, make them leave all plastic on and do the detail myself, fuel myself and save lots of headache dealing scuffs and swirls on a brand new vehicle from the hourly folks that don’t care. Sure there are good ones out there that actually try, but for most it’s a smash and grab thing

Its the fact that the mechanics only get so much time flat rate nothing to do with smash and grab

 

[saltman]

I’m talking about the detail/clean up part of the pdi being smash and grab and or when the tech assigned rushes. As mentioned above the average paid hours for a pdi are great and can be a real money maker for a tech, even being careful/taking a little extra time you can still make money, but some prefer the rushed method. Been there done that in my college years then moved on to an OEM gig.

 

[H3LZSN1P3R]

I’m talking about the detail/clean up part of the pdi being smash and grab and or when the tech assigned rushes. As mentioned above the average paid hours for a pdi are great and can be a real money maker for a tech, even being careful/taking a little extra time you can still make money, but some prefer the rushed method. Been there done that in my college years then moved on to an OEM gig.

They only give .75 for a pdi now thats not enough time to do it properly or carefully and make money.... flat rate is a joke they need to drop it

 

[saltman]

That’s definitely about where I would come in doing a quality job on an average size car and why I used to make good money, lots of my coworkers could knock one out in about 45 min as well, too bad they only pay .75 hrs these days

 

[H3LZSN1P3R]

That’s definitely about where I would come in doing a quality job on an average size car and why I used to make good money, lots of my coworkers could knock one out in about 45 min as well, too bad they only pay .75 hrs these days

A car is one thing but a full size truck is another plus with all the systems and electronics that they have to check now its not enough back in the day yes it could be done on a truck but not now and the local dealer includes fueling up as part of pdi aswell

 

[Rampelstiltskin]

Hot Rodding...(giggle) Not that this applies here but back when I delivered diesel to the transport carrier at the Boston Seaport at Subaru Pier, Nascar pit stops were like funeral processions compared to how those Subaru cars came off the boat. All you could smell the whole time were miles being peeled off the tires. When them fancy ass STI thingies got launched....LTFO. Just seating the rings for the customer I suppose. I think this is where drifting was invented.

When I bought my '19 BigHorn Cummins from Carmax, (10,400 miles on the clock) they set me up and sent me to lunch while they did the in-service "mop and glo" and it JUST shipped in from another Carmax store the day b4.