Customer Satisfaction Notice 90A

[red]

Has anyone else received this? It basically says they're going to replace the DEF delivery module on my 2020 3500.

 

[flan]

Been a post about it in the last week. Are you in Canada eh?

 

[red]

Yes, in Canada

 

[flan]

Yes, in Canada

Seems like the others have been located up there as well. I guess DEF is formulated not to freeze In the lower 48...

 

[red]

Seems like the others have been located up there as well. I guess DEF is formulated not to freeze In the lower 48...

There was another customer satisfaction notice several months ago that required a software update to the DEF dosing unit on my truck. I had that done when my truck was in getting the upper glove box replaced under warranty (broken latch).

 

[red]

This is a screenshot of the 90A on the FCA website under my VIN.

 

[WisHawk]

Just received mine in the mail yesterday for my 2021 3500
I'm in WI so maybe cold weather state vehicles?

 

[H3LZSN1P3R]

A dealer called me yesterday about this one saying its the complete tank aswell?

 

[Deltron]

I received a letter for 90A but the RAM dashboard says no open recalls. I also live in Arizona, certainly not a cold State.

Called the dealer and he didn't seem to know anything other then having me bring it in next Wednesday. I also have recall 67A but he said do not do it, DEF usage greatly increases.

It seems Stellantis is a bit disorganized.

 

[AH64ID]

I received a letter for 90A but the RAM dashboard says no open recalls. I also live in Arizona, certainly not a cold State.

Called the dealer and he didn't seem to know anything other then having me bring it in next Wednesday. I also have recall 67A but he said do not do it, DEF usage greatly increases.

It seems Stellantis is a bit disorganized.

If your sig is correct and you drive a 2022 your dealer doesn’t know what he is talking about. 67A is a 13-18 recall.

 

[H3LZSN1P3R]

I received a letter for 90A but the RAM dashboard says no open recalls. I also live in Arizona, certainly not a cold State.

Called the dealer and he didn't seem to know anything other then having me bring it in next Wednesday. I also have recall 67A but he said do not do it, DEF usage greatly increases.

It seems Stellantis is a bit disorganized.

Your dealer is high on something

 

[Deltron]

Your dealer is high on something

Well, whatever is going on they're replacing the DEF pump.

 

[H3LZSN1P3R]

Well, whatever is going on they're replacing the DEF pump.

67A is for 13-18 trucks you would have 90A only