excpt, they did take my truck in on a trade, and I put a deposit. If there had been an issue with parts or lack there of that would have been one thing. They are not shipping our trucks. There are thousands of others who have ordered after I did and their truck was completed and shipped after mine was. That is corporate failure to deliver on products. This is costing people thousands of dollars. If you calculate the interest rate hikes this delay will end up costing the customers tens of thousands of dollars. None of this is acceptable and the lack of communication is even worse. Being told that they will call their rep and then nothing for almost a year is beyond unacceptable. We are all in the same boat, I ordered 2/22/22 built 7/27/22. I have never heard from anybody. I finally got a case number from ram chat which I started back in Oct. They just did this past week give me an updated new one. I also have emailed Mike the first of December. Have gotten no response. I finally got movement on Ram Tracker yesterday. Mine is showing shipped, the delivery date is still TBD. Called my dealer and he said it is KZOA getting ready to ship, so if they finally found mine in the far lot then you guys should be showing some movement